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playlist problem


Buckdls
Runaway Baby
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After using tune my music my favorites playlist goes from 1713 to 215 and sometimes 500 after I try to download it. I'm using a LG xpression plus with a 64gb micro SD card. Is that normal. I transferred from YouTube music. I started using Deezer for the audio quality. 

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2 replies

Jaime.Deezer
Community Manager
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  • Community Manager
  • 5191 replies
  • October 29, 2023

Something must have failed during the transfer process.
Have you followed all the steps in the following article?: 
https://support.deezer.com/hc/en-gb/articles/360020762638-Transfer-Music-To-Deezer-From-Another-Service
 

Apologies for the inconvenience


Buckdls
Runaway Baby
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  • Author
  • Runaway Baby
  • 5 replies
  • October 29, 2023

I've tried twice. I don't know. After my subscription is up I might just go back to YouTube music even though the audio isn't quite as good. Thanks anyway