Skip to main content
Answered

problems with the quality of the images of the music


Hello, I have a problem with the quality of the images of the music.  
They are blurry, it's quite disturbing.  

If anyone knows how to fix the problem, I would appreciate it.  

Thanks in advance.
 

 

Best answer by Anonymous

@mihajlo

Please check the App Store. Version 9.15 is available for download since 12 hours.

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

16 replies

  • 0 replies
  • June 6, 2022

Hey @jul_frome 

Do you have some examples? I haven't noticed any bad cover art.


  • Author
  • Runaway Baby
  • 3 replies
  • June 6, 2022

Hey @dee_dirk , 

Thanks for your response. 

 

Yes, I know it's weird because all my friends have good image quality. 

I have an exemple, 

see, the picture is not clear. She’s a little blurry.

 


  • 0 replies
  • June 6, 2022
jul_frome wrote:

Yes, I know it's weird because all my friends have good image quality. 

@jul_frome 

I can't see much of the supposedly bad quality now. Now we need a screenshot that your friends took for comparison. Thank you in advance. :)


Hey

I have the same problem 

Since i have deezer installed on my iphone 

Its a bit irritating and idk if deezer can fix this with an update?

 

 


  • Author
  • Runaway Baby
  • 3 replies
  • June 7, 2022

@dee_dirk, yes I will send a photo tomorrow with the image quality of my friend's albums.

A big thanks for your help 🙏. 

 

@Giovanni2002, yes it’s the same problem, idk why, everything was fine but overnight there was this bug. 


  • Tiny Dancer
  • 4 replies
  • June 13, 2022

same problem here

 


  • 0 replies
  • June 13, 2022

Hello everyone.

@mihajlo → Now I recognize it too.
But: For me, the cover graphics are extremely sharp. (Deezer App Beta 9.16.0.1 for iOS)

 


  • Tiny Dancer
  • 4 replies
  • June 13, 2022

so what should I do to fix it??


  • 0 replies
  • June 13, 2022

@mihajlo

Not much can be done on the user side.

I am currently asking the Deezer team whether it could be due to the app version used.

Which version are you using?


  • 0 replies
  • June 13, 2022

@jul_frome & @Giovanni2002 

Could you also write which deezer version you have installed, please? Thanks.


  • Tiny Dancer
  • 4 replies
  • June 13, 2022

I don’t seem to have an update at the app store. It’s version 9.14.0


  • 0 replies
  • Answer
  • June 13, 2022

@mihajlo

Please check the App Store. Version 9.15 is available for download since 12 hours.


  • Tiny Dancer
  • 4 replies
  • June 13, 2022

just downloaded the version, didn’t saw until I entered the app on app store, the issue is fixed!


  • 0 replies
  • June 13, 2022

Thank you for your feedback @mihajlo.

I've also just checked the other covers mentioned above as an example -> Everything is clean and sharp for me, with no haze.


  • 0 replies
  • June 13, 2022

Me again.
The deezer confirmation has just arrived: The bug has been detected and fixed with version 9.15. 🙂


  • Author
  • Runaway Baby
  • 3 replies
  • June 20, 2022

@dee_dirk, the new deezer update has fixed the problem.

 

Thank you all for your help. 
 

@mihajlo