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Answered

Deezer doesn't show me Hi-Fi sound option with my premium plan.

  • December 25, 2022
  • 2 replies
  • 91 views

Hello everyone. I just bought the premium plan on deezer which is supposed to include Hi-Fi sound, but in settings deezer only shows three options: basic, standard and HQ. Hifi is not there.
I have already contacted support but they do not offer me a solution, how can I solve the problem?

Best answer by bluezzbastardzz

It may depend on your location, the new Premium tier including HiFi streaming is not rolled out to all countries yet, as far as I know.

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2 replies

bluezzbastardzz
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  • December 26, 2022

It may depend on your location, the new Premium tier including HiFi streaming is not rolled out to all countries yet, as far as I know.


Johnathan.Deezer
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Hello @Chanchuyo

That’s strange, what is the answer you received from our Customer Care team? 🤔

As ​​​@bluezzbastardzz said, it depends of your country if it’s already with our new plan Premium + HiFi included or if your country still without it. 😕

Please, let me know anything. 


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