ads on Premium during Podcasts

I understand that the podcast maker enters their own adds, but I'm getting regular adds in the beginning of the podcast. I'm listening to a podcast in English and the add is in Portuguese, so obviously it's not the responsibility of the podcaster.

Hi there @Débora Piragine 

It could be there's a problem with your app. Can you check for the Deezer app version in settings? Have you tried reinstalling it to see if it stops?

And, is it happening to only one Podcast?

Hey, I only listen to this particular podcast, so I can't say if it's only happening on this one, but I'll try to reinstall the app. 

Please post the link for the podcast here and let us know once you've reinstalled the app @Débora Piragine, have a nice weekend!

I am experiencing the same issue: Premium Deezer account, English podcast, German (extremely stupid) advertisement. I am using the web app (uninstalled, reinstalled, same results). I am logged in into the desktop app.

Also, I am getting advertisements on CLASSIC episodes from a year ago that have CURRENT (today) content.

I would say, that MUST be Deezer adding advertisements, otherwise it sounds strange to hear current ads on old episodes :-)

Example podcast: https://deezer.page.link/tdx1hYRUUoYQSoBB6

Hello @m.a. 

Thank you for your feedback,

Ads are authorised on some podcasts, depending on the podcast and podcasters. As you are based in Germany, the ads are targeted as a German user with present-day ads, even if the episode(s) it’s and old one.

Thanks :)

You see me puzzled. I thought, paying Premium would not be targeted with ads. Now  … if paying for premium still gives me nonsensical ads, I somehow don’t see the point of paying for premium in the first place?

Hi @m.a. 

Thank you for your comments, we do appreciate your opinion,

As it has been mentioned at the beginning of this thread by one of our superusers, the podcasts are coming from the users (podcast makers), not from Deezer, and Premium is ad free only for music content, that’s why you could get some ads while you are listening to the podcasts,

Sorry for the inconvenience caused :)

Thank you, @Alfredo. 

Actually, the comment at the beginning of the thread does not seem to make this point very clear. It mentions “ads can be heard on all podcast services” (something I can not verify, since I don’t have access to ALL podcast services in the world, yet, my favorite podcast service does NOT add advertisements to podcasts I listen to, so there you go) and “ads are NOT coming from Deezer”, yet your comment seems to indicate that the latter is exactly the case here (ads coming from Deezer).

Your comment, to me (me being a very old, very dumb, very German stupid white sack), seems to be 180° contradictory to the comment at the beginning of the thread.

I am fine with the bottom line result: I won’t use Deezer for podcasts and will reconsider paying for premium. That is not to say I won’t pay for premium, I am simply reconsidering. So far I am happy with my Deezer experience (better so than with Amazon), yet, I switched from Spotify to Not-Spotify for their unearthly bad support. Feeling “puzzled” is what drives me, personally, away from paying for a service. Did I mention that I am very old and very stupid?

Hi @m.a. 

Thanks! We are glad to know that you are enjoying your Deezer experience   

That’s a lie.

I open Deezer.  I play a podcast.  And advert is heard.  Ergo, the advert came from Deezer.