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Main page of Deezer XBOX app is broken, nothing is shown.

Fahmi B Mukbil
Lover
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Hello!

The main page after launching the app shows nothing, it’s completely blank :\

6 replies

Rudi
Alien SuperStar
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  • Rudi
  • Alien SuperStar
  • 14342 replies
  • October 3, 2020

Thanks for lettting us know @Fahmi B Mukbil 

Have you tried reinstalling the app and restarting the console?

Fahmi B Mukbil
Lover
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Rudi wrote:

Thanks for lettting us know @Fahmi B Mukbil 

Have you tried reinstalling the app and restarting the console?

 

Yes I have, still blank :(

Rudi
1 person likes this
  • Rudi
    Rudi
Rudi
Alien SuperStar
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  • Rudi
  • Alien SuperStar
  • 14342 replies
  • October 7, 2020

Sorry to hear that @Fahmi B Mukbil but we'll dig a bit deeper!

So that I can pass a full report to our devs, could you please tell me more about your Xbox system and Deezer app versions?

Fahmi B Mukbil
Lover
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Sure!

Deezer app version 4.2.32.70

XBOX One original, system version 10.0.200921-1330

Rudi
1 person likes this
  • Rudi
    Rudi
Rudi
Alien SuperStar
Forum|alt.badge.img+7
  • Rudi
  • Alien SuperStar
  • 14342 replies
  • October 8, 2020

Passed all to our devs @Fahmi B Mukbil they'll be investigating this straight away. Please keep me posted as well, if you notice any differences :thumbsup_tone2:

Fahmi B Mukbil
1 person likes this
  • Fahmi B Mukbil
    Fahmi B Mukbil
S
Tiny Dancer
  • Sobran
  • Tiny Dancer
  • 1 reply
  • September 7, 2022

One year later, I am having this same issue. Version 4.2.65.70.

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