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Error: Failed to play. MS0610

  • February 22, 2025
  • 1 reply
  • 46 views

sasha.nigh
Tiny Dancer

Good day!
I have a problem with playing music in the web version. The error Failed to play appeared. MS0610

The most interesting thing is that if I turn on VPN, this error disappears. If I turn off VPN, the music does not play, but podcasts work. I restarted the router, looked at the site certificate, disabled and enabled DNS, QUIC, etc. Overall, a lot was done, but nothing helped.

The only thing that confuses me is that with VPN the music starts working, but without VPN it gives an error, while podcasts are available. How does it work? What is the reason?

1 reply

Jaime.Deezer
Community Manager
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  • Community Manager
  • 5190 replies
  • March 13, 2025

Hi ​@sasha.nigh apologies for the delay.
Could you please let me know if the problem persists?
Thanks


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