The subscription is expensive

Question

I was once subscribed to your service sometime this year (2019) and was paying $5.99, which was a reasonable price for me being a college student. I cancelled my subscription recently because I was changing my payment option. However, when I tried to resubscribe, I am now being asked to pay $9.99. This is definitely out of my price range and I’m disappointed that the price changed without me being notified about it (unless there was some promotion going on that I was not aware of). I live in Jamaica and $9.99 when converted to my currency is way too much for me. My country cannot benefit from the student plan option so I am left without the subscription all together. Can you help at all with this? Thanks much for your response!

Lori

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Hi there @loray

Thank you for reaching out to us. It's part of the conditions of a student subscription that once cancelled, you're unable to get it on again, in the same account. Please speak to our colleagues in the support team here, so that they can look at your options :thumbsup_tone2:

I know that the gamsgo platform can buy deezer cheaply, and use the discount code 38B5F can get a 2% discount.

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Rudi · Accepted Answer

Hi there @loray

Thank you for reaching out to us. It's part of the conditions of a student subscription that once cancelled, you're unable to get it on again, in the same account. Please speak to our colleagues in the support team here, so that they can look at your options :thumbsup_tone2:

1Julia · Answer

I know that the gamsgo platform can buy deezer cheaply, and use the discount code 38B5F can get a 2% discount.

Reply

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