Hi @Vicky Robertson Creason !

If you experience issues using the desktop app, we recommend updating the app to the latest version.

also you can see link below maybe can help you 

https://support.deezer.com/hc/en-gb/articles/115005516009-Deezer-Desktop-App

Ok so we found out that our membership lapsed due to our credit card expired and our new one wasn't listed. So it reversed to the free deezer. So do you think all of these problems will go away when the payment goes through? I don't have it on my desktop but on my phone and then there were all of these commercials and ads we didn't have before this 

@Vicky Robertson Creason 

If you now are on Deezer free there is commercials ,but when you go again on Deezer premium (or Family?) then will be without commercials .
Did you Manage Your Deezer Subscription Payments ?

here is helpful link

https://support.deezer.com/hc/en-gb/articles/214349045-Manage-Your-Deezer-Subscription-Payments