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Guitar Hero
December 14, 2023

reregister on deezer and account still not working

  • December 14, 2023
  • 3 replies
  • 36 views

We reregistered our account but it is still not working on our Google device 

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    3 replies

    Nina Nebo
    Superuser
    Superuser
    December 14, 2023

     

    Hi @Vicky Robertson Creason !

    If you experience issues using the desktop app, we recommend updating the app to the latest version.

     

    also you can see link below maybe can help you 

    https://support.deezer.com/hc/en-gb/articles/115005516009-Deezer-Desktop-App

    💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
    Guitar Hero
    December 14, 2023

    Ok so we found out that our membership lapsed due to our credit card expired and our new one wasn't listed. So it reversed to the free deezer. So do you think all of these problems will go away when the payment goes through? I don't have it on my desktop but on my phone and then there were all of these commercials and ads we didn't have before this 

    Nina Nebo
    Superuser
    Superuser
    December 14, 2023

    @Vicky Robertson Creason 

    If you now are on Deezer free there is commercials ,but when you go again on Deezer premium (or Family?) then will be without commercials .
    Did you Manage Your Deezer Subscription Payments ?

     

    here is helpful link

    https://support.deezer.com/hc/en-gb/articles/214349045-Manage-Your-Deezer-Subscription-Payments

    💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜