price increase

Hey Deezer, 

We can understand prices increases if they fall in a reasonable / common sense margin. I just got an email where you casually mention you will increase my family subscription from 7.49 Eur to 17.99. That`s more than double and frankly, it just makes me consider other streaming platforms. Sad...I`ve been using Deezer for many years. 

Hello Deezer,

I just got the same email casually mentioning a price change from $7.96 to $17.99, its like a 70% increase for no visible increased value. Unfortunately after 10 Plus years,  i WILL NOT be continuing with deezer after Decenber 2022.

I quit today ;) not waiting till December. Sayonara Deezer. Sadness me an European company is taking the plunge, I always try to keep my euros in European companies but these guys make it hard for me...

What is the alternative?

Everything but Spotify :D

Agreed. This price increase is too much.

I also got an email from deezer that my family plan is going to increase to $17.99 from $8.99 which is double. I am satisfied with current sound quality I dont need HiFi audio. This is too much. 

Time to looking for an alternative option. 

It is sad that you are doing this to your royal subscribers. 

Same here in Estonia. Our family plan was 10.49 € and will be increased to 17.99 € as of Dec. 2022. That is an outrageous increase. It does not even offer a reduced plan for those who do not want Hifi or do not have devices that make Hifi audible.

Tidal seems to be an alternative as their family plan is still 10.49 €.

Been on deezer family in Kenya since the pandemic... This price hike is unaffordable and laughable. This lacks consideration of purchasing power. Please consider the impact.

Tidal

Been with you guys for 2 years,  but a spike of 7 euros/ month for the same service is simply unacceptable. Oh and by the way, no prior e-mail sent either...this looks shady and also seems you lost quite a lot of subscribers over this unfortunate marketing exercise... 

Already started a subscription with youtube music which is even lower then your previous fees from a year ago/ month... 

I have recieved same email. After many years I had to quit Deezer subscription, because this price increase is to much. Now Im already on other music service and works great.

Thanks for checking in. Where did you end up?

Spotify. Familly subscription costs 9.9 EUR / month. Everything is similar to Deezer, but what I really like is that I can control my Bose smart speakers per rooms in Spotify app. Before I had to go to Bose music app to listen music on smart speakers. Deezer was my first music service with subscription and it worked really well, so I wouldn’t even consider other services without this 100 % price increase..

I signed up to deezer because i was offered a subscription for £5.99 per month instead of £11.99. as soon as it goes up from 5.99 i am leaving.

I have been using deezer for about 23 years but when the price gets silly i will get gone.

It was a good 3years while it lasted but this price increase on deezer family is abnormal. This is my last month on the app.Sad I got to see the increase after billing.

Yep, a 477% increase in the Philippines…. Disgusting!

It is really sad that I will have to leave after so many years of loyal membership. Even when Spotify became available in North Macedonia and a massive shift happened, I decided to stay. Well, from 7,49 to 17,99 EUR is really beyond any reason. Th added Hi-Fi benefit does not suffice because it was optional. I DO NOT need it.

Spotify even has preferential prices for my country and Duo plan. It is time to say goodbye.

After many many years of paying, you cheat me out of 30EUR by sneakily tripling my price. You know damn well that most people won’t notice your email that lands in spam and don’t check each and every paypal deduction. You sneak it by users to cheat them out of it for a few month until the cancel.

You know why I noticed...because I got an email that you guys had a data leak…..by HaveIBeenPwnd. So I searched my emails to see if Deezer had sent any info on this. Which you also didn’t do BTW, instead you hide it on your “blog” that nobody ever reads.

I’m very angry about this, you lost a long time customer. And I sure think I’m not the only one. Hope it was worth it.

Even if you lower your prices again, this is not a company I want to support. Always trying to sneak things by your paying customers.