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price increase


Yet another price increase from Deezer. Was $9.99 a year or so ago and now 13.99. I do not think the sound is much different and I am more satisfied paying $9.99 a month with the quality available. I feel the price increase is being forced on its users without a significant gain in quality. 

Best answer by Zayn-T

Hey @wtarran Deezer have been changing their subscriptions for the last six months or so and now include HiFi as part of the premium package in many countries. To some people it has led to a reduction in fees, but others sadly more. The only thing I could suggest is if you want to stay with Deezer, perhaps look at the annual subscriptions to see if you could save that way. 

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21 replies

Zayn-T
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  • Lucky Star
  • 152 replies
  • Answer
  • October 16, 2022

Hey @wtarran Deezer have been changing their subscriptions for the last six months or so and now include HiFi as part of the premium package in many countries. To some people it has led to a reduction in fees, but others sadly more. The only thing I could suggest is if you want to stay with Deezer, perhaps look at the annual subscriptions to see if you could save that way. 


wtarran wrote:

Yet another price increase from Deezer. Was $9.99 a year or so ago and now 13.99. I do not think the sound is much different and I am more satisfied paying $9.99 a month with the quality available. I feel the price increase is being forced on its users without a significant gain in quality. 

Zayn-T wrote:

Hey @wtarran Deezer have been changing their subscriptions for the last six months or so and now include HiFi as part of the premium package in many countries. To some people it has led to a reduction in fees, but others sadly more. The only thing I could suggest is if you want to stay with Deezer, perhaps look at the annual subscriptions to see if you could save that way. 

 

Hey Deezer, 

We can understand prices increases if they fall in a reasonable / common sense margin. I just got an email where you casually mention you will increase my family subscription from 7.49 Eur to 17.99. That`s more than double and frankly, it just makes me consider other streaming platforms. Sad...I`ve been using Deezer for many years. 


  • Tiny Dancer
  • 1 reply
  • November 15, 2022

Hello Deezer,

I just got the same email casually mentioning a price change from $7.96 to $17.99, its like a 70% increase for no visible increased value. Unfortunately after 10 Plus years,  i WILL NOT be continuing with deezer after Decenber 2022.


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  • Lover
  • 32 replies
  • November 15, 2022
Esse Norman wrote:

Hello Deezer,

I just got the same email casually mentioning a price change from $7.96 to $17.99, its like a 70% increase for no visible increased value. Unfortunately after 10 Plus years,  i WILL NOT be continuing with deezer after Decenber 2022.

I quit today ;) not waiting till December. Sayonara Deezer. Sadness me an European company is taking the plunge, I always try to keep my euros in European companies but these guys make it hard for me...


  • Tiny Dancer
  • 1 reply
  • November 16, 2022

What is the alternative?


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  • Tiny Dancer
  • 15 replies
  • November 16, 2022
Bojan666 wrote:

What is the alternative?

Everything but Spotify :D


  • Tiny Dancer
  • 8 replies
  • November 16, 2022

Agreed. This price increase is too much.


  • Tiny Dancer
  • 2 replies
  • November 16, 2022

I also got an email from deezer that my family plan is going to increase to $17.99 from $8.99 which is double. I am satisfied with current sound quality I dont need HiFi audio. This is too much. 

Time to looking for an alternative option. 

It is sad that you are doing this to your royal subscribers. 

 


Same here in Estonia. Our family plan was 10.49 € and will be increased to 17.99 € as of Dec. 2022. That is an outrageous increase. It does not even offer a reduced plan for those who do not want Hifi or do not have devices that make Hifi audible.

Tidal seems to be an alternative as their family plan is still 10.49 €.


  • Tiny Dancer
  • 1 reply
  • November 22, 2022

Been on deezer family in Kenya since the pandemic... This price hike is unaffordable and laughable. This lacks consideration of purchasing power. Please consider the impact.


  • Tiny Dancer
  • 1 reply
  • November 30, 2022
Bojan666 wrote:

What is the alternative?

Tidal


  • Tiny Dancer
  • 1 reply
  • December 13, 2022

Been with you guys for 2 years,  but a spike of 7 euros/ month for the same service is simply unacceptable. Oh and by the way, no prior e-mail sent either...this looks shady and also seems you lost quite a lot of subscribers over this unfortunate marketing exercise... 

Already started a subscription with youtube music which is even lower then your previous fees from a year ago/ month... 

 


  • 2 replies
  • December 15, 2022

I have recieved same email. After many years I had to quit Deezer subscription, because this price increase is to much. Now Im already on other music service and works great.


GropplerZorn
Deezer Legend
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  • Deezer Legend
  • 1014 replies
  • December 15, 2022
sziga wrote:

I have recieved same email. After many years I had to quit Deezer subscription, because this price increase is to much. Now Im already on other music service and works great.

Thanks for checking in. Where did you end up?


  • 2 replies
  • December 16, 2022
GropplerZorn wrote:
sziga wrote:

I have recieved same email. After many years I had to quit Deezer subscription, because this price increase is to much. Now Im already on other music service and works great.

Thanks for checking in. Where did you end up?

 

Spotify. Familly subscription costs 9.9 EUR / month. Everything is similar to Deezer, but what I really like is that I can control my Bose smart speakers per rooms in Spotify app. Before I had to go to Bose music app to listen music on smart speakers. Deezer was my first music service with subscription and it worked really well, so I wouldn’t even consider other services without this 100 % price increase..


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I signed up to deezer because i was offered a subscription for £5.99 per month instead of £11.99. as soon as it goes up from 5.99 i am leaving.

I have been using deezer for about 23 years but when the price gets silly i will get gone.


It was a good 3years while it lasted but this price increase on deezer family is abnormal. This is my last month on the app.Sad I got to see the increase after billing.


Esse Norman wrote:

Hello Deezer,

I just got the same email casually mentioning a price change from $7.96 to $17.99, its like a 70% increase for no visible increased value. Unfortunately after 10 Plus years,  i WILL NOT be continuing with deezer after Decenber 2022.

 


  • Tiny Dancer
  • 8 replies
  • December 28, 2022

Yep, a 477% increase in the Philippines…. Disgusting!


It is really sad that I will have to leave after so many years of loyal membership. Even when Spotify became available in North Macedonia and a massive shift happened, I decided to stay. Well, from 7,49 to 17,99 EUR is really beyond any reason. Th added Hi-Fi benefit does not suffice because it was optional. I DO NOT need it.

Spotify even has preferential prices for my country and Duo plan. It is time to say goodbye.


  • Tiny Dancer
  • 2 replies
  • January 6, 2023

After many many years of paying, you cheat me out of 30EUR by sneakily tripling my price. You know damn well that most people won’t notice your email that lands in spam and don’t check each and every paypal deduction. You sneak it by users to cheat them out of it for a few month until the cancel.

 

You know why I noticed...because I got an email that you guys had a data leak…..by HaveIBeenPwnd. So I searched my emails to see if Deezer had sent any info on this. Which you also didn’t do BTW, instead you hide it on your “blog” that nobody ever reads.

 

I’m very angry about this, you lost a long time customer. And I sure think I’m not the only one. Hope it was worth it.

 

Even if you lower your prices again, this is not a company I want to support. Always trying to sneak things by your paying customers.