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Payment refused. I think it's time to switch to Spotify

  • 16 November 2022
  • 1 reply
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I’ve had payment issues for so long now and it’s frustrating. I move countries a lot and anytime I try to pay using the bank card of the country I’m in, there’s always a problem. 

This time, I recently relocated to Germany and I got a Paypal account connected to my TranferWise card. Despite changing countries on Deezer to Germany, all payment attempts still failed. 

The same thing happened when I was in Thailand and my Thai bank card was refused. I instead had to go through the Gift card method back then. 

It’s time to make the full switch complete. Adios Deezer 👋🏽

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Best answer by Yula 16 November 2022, 14:49

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Hey there @okamiye

For payment issues please contact our Support team here! 

It is safer for you to talk about payment issues outside of a public forum 🤐

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