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Best answer by chandiniselva123

I got the same

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21 replies

I got the same


I can't login.. iv tried clearing the cache and even reinstalling the app


Me neither 


  • Tiny Dancer
  • 4 replies
  • July 15, 2022

I cannot login in the app anymore


  • Tiny Dancer
  • 1 reply
  • July 15, 2022

Cannot login


  • Tiny Dancer
  • 2 replies
  • July 15, 2022

Can’t longin


  • Tiny Dancer
  • 6 replies
  • July 15, 2022

Can't log in for the past hour or so. 

Using the right login credentials, tried uninstalling and reinstalling. 


Zayn-T
Lucky Star
  • Lucky Star
  • 152 replies
  • July 15, 2022

Hi everyone, I was also having issues but it seems ok again now. Please give it a few minutes then re-open the app. 


  • Tiny Dancer
  • 6 replies
  • July 15, 2022
Zayn-T wrote:

Hi everyone, I was also having issues but it seems ok again now. Please give it a few minutes then re-open the app. 

Been trying for an hour though 


Zayn-T
Lucky Star
  • Lucky Star
  • 152 replies
  • July 15, 2022

From Deezer twitter: Breaking News 🚨 We're experiencing a global server issue at the moment. You may not be able to log in or access all your music content.Bear with us while our teams are investigating this issue. Apologies for the inconvenience.

 

Hopefully soon @PK PJ ...


  • Tiny Dancer
  • 6 replies
  • July 15, 2022
Zayn-T wrote:

From Deezer twitter: Breaking News 🚨 We're experiencing a global server issue at the moment. You may not be able to log in or access all your music content.Bear with us while our teams are investigating this issue. Apologies for the inconvenience.

 

Hopefully soon @PK PJ ...

Thank you. Will wait. 


Im still having this issue.


Zayn-T
Lucky Star
  • Lucky Star
  • 152 replies
  • July 15, 2022

They are still working on a fix @Velisa Velovic . Some platforms, like the web player, might be less affected than iOS/android. 

 

Please follow this link for the status:https://support.deezer.com/hc/en-gb/articles/5926825549085-Global-Deezer-Outage-


Thanks for notification


  • 0 replies
  • July 15, 2022

Jaime.Deezer
Community Manager
Forum|alt.badge.img+7
  • Community Manager
  • 5255 replies
  • July 15, 2022

 The service is up again and can be used but we are monitoring the situation.
Please do not hesitate to reach out if your should encounter recurring issues.

Thank you for your patience :)


  • Tiny Dancer
  • 6 replies
  • July 15, 2022
Jaime. wrote:

 The service is up again and can be used but we are monitoring the situation.
Please do not hesitate to reach out if your should encounter recurring issues.

Thank you for your patience :)

Thanks for the update


  • Tiny Dancer
  • 1 reply
  • July 16, 2022

All my music has gone - asking me to get premium when already subscribed 


  • Tiny Dancer
  • 6 replies
  • July 16, 2022

Issue is resolved on my side. But how do I unsubscribe from notifications about this post?

It says I must click on "subscribe" on this page but I can't find it. 


  • 0 replies
  • July 16, 2022

Hey @PK PJ 

You have to go to the first post and then click "unsubscribe":

 


  • Tiny Dancer
  • 6 replies
  • July 16, 2022
dee_dirk wrote:

Hey @PK PJ 

You have to go to the first post and then click "unsubscribe":

 

Thanks, got it. But mine doesn't have the word "unsubscribe"... Only the star lol


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