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I have subscribed to the plan of £14.99 a month. 
but. It isn’t not letting me download anything. 

 

Hi @emmajd117 !

How you meant you can’t download anything ?

 

You can download on Deezer desktop app and on phones .

All downloaded music is in your Deezer app in downloads .

 


I can’t download.  I subscribed today to the £15 plan. But I can only favourite. There’s no option to download or listen offline. 


Hi @emmajd117,

Can you please check the following:

  • Are you using the correct email address?
  • Can you check in your account if a subscription is active?

I don’t know what you use, Android, iOS or the app?

 

 


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