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Hi. I subscribed for dezeezer with free trial. I got billed instead.

 

 

Hi @sirmlundlovu !

 

If you take Deezer free trail (from Deezer page):

This offer gives you a 1-month free trial of the Deezer Premium service. At the end of the free trial period, you will automatically be switched to the full price Deezer Premium subscription for €11.99 per month, unless you cancel at least 48 hours before the automatic renewal date. This offer is not binding. You can cancel your subscription at any time. This offer is only available to customers who have never used any Deezer free trials or promotions and/or who have not or have never paid a Deezer subscription. This is a one-time offer per user. This offer cannot be combined with any other offer. To take advantage of this offer, you must enter valid payment information, log in or create a user account and accept the general terms of use of the Deezer service.

 

In your case maybe you forgot to cancel  !?

We are open forum and don’t have access to your account .

Better contact Deezer support /Chat

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057829

 


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