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I am changing a number, could I keep same subscription?


Hello, I have a question. Currently I am using deezer acc connected to my business number. If I change a number, could I use the same subscription ( same acc with same mail)? Could I connect new number but keep everything else? I have lots of playlist and I would be so happy if I can keep everything but connect to same mobile provider but different number. 

Best answer by Nina Nebo

Hi @DADULJA 

 

To log in to your Deezer account  you need  Deezer Username, Email or Password .
I think you can log in to your Deezer account if you change your mobile number . 

 

or contact Deezer support

https://support.deezer.com/hc/en-gb

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3 replies

Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 5067 replies
  • Answer
  • November 20, 2023

Hi @DADULJA 

 

To log in to your Deezer account  you need  Deezer Username, Email or Password .
I think you can log in to your Deezer account if you change your mobile number . 

 

or contact Deezer support

https://support.deezer.com/hc/en-gb


awesomemac
Deezer Legend
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  • Deezer Legend
  • 1640 replies
  • November 20, 2023

It shouldn’t be a problem. Like @Nina Nebo told you, your Deezer account connected to your email and username, not your phonenumber. So changing to a new number shouldn’t be a problem.


  • Author
  • Runaway Baby
  • 1 reply
  • November 20, 2023

Thank you very much for answers :)