Deezer withdrew money for a year subscription, but I didn’t order it

Question

Why did Deezer withdrew money for a year subscription without my consent? I have been paying for a monthly subscription and now suddenly Deezer withdrew a year amount. How to get my money back and cancel it?

awesomemac · Accepted Answer

Hi @Yumi999,We’re all Deezer users her and we can’t take a look at your account.Please contact Deezer Support for more information:https://support.deezer.com/hc/en-gband send in a request:https://support.deezer.com/hc/en-gb/requests/newOf chat tomorrow.

spooky.boy · Answer

Why did Deezer withdrew money for a year subscription without my consent? I have been paying for a monthly subscription and now suddenly Deezer withdrew a year amount. How to get my money back and cancel it?

@Yumi999 You need to contact customer support for a refund if you didn’t order the subscription. You can also let your bank know about the sale to see if they can help.

https://support.deezer.com/hc/en-gb

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