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deezer family


Hi, I want to add my mom to my Deezer family but the Deezer doesn’t allow her to join the account as we are in different countries.

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Best answer by Anonymous 2 July 2022, 17:21

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Hey @Bacheporoo 

Yes. This is normal behavior. If you don't live in the same household (as deezer actually requires in the conditions), your accounts should already be assigned to the same country.

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You can check all the information about Family subscriptions here: https://support.deezer.com/hc/en-gb/articles/115002459285-Deezer-Family