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One Hit Wonder
Jul 2, 2022 3:05 PM UTC
Answered

deezer family

Hi, I want to add my mom to my Deezer family but the Deezer doesn’t allow her to join the account as we are in different countries.

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Answer
Jul 2, 2022 3:21 PM UTC

Hey @Bacheporoo 

Yes. This is normal behavior. If you don't live in the same household (as deezer actually requires in the conditions), your accounts should already be assigned to the same country.

2 replies

Answer
Jul 2, 2022 3:21 PM UTC

Hey @Bacheporoo 

Yes. This is normal behavior. If you don't live in the same household (as deezer actually requires in the conditions), your accounts should already be assigned to the same country.

Jaime.Deezer
Community Manager
Community Manager
Jul 3, 2022 11:57 AM UTC

You can check all the information about Family subscriptions here: https://support.deezer.com/hc/en-gb/articles/115002459285-Deezer-Family