include
Skip to main content

Hi, I want to add my mom to my Deezer family but the Deezer doesn’t allow her to join the account as we are in different countries.

Hey @Bacheporoo 

Yes. This is normal behavior. If you don't live in the same household (as deezer actually requires in the conditions), your accounts should already be assigned to the same country.


You can check all the information about Family subscriptions here: https://support.deezer.com/hc/en-gb/articles/115002459285-Deezer-Family