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cant sync with sonus

  • 5 July 2024
  • 3 replies
  • 18 views

I can't sync my deezer with sonus despite me paying for the subscription..sonus keeps saying upgrade your subscription to deezer, but I already have. 

 

Can you please allow my deezer account to notify sonus I have a subscription 

 

Thank you

3 replies

Userlevel 7
Badge +5

Hi @carly.riley,

How are you using the Sonos app? iOS, Android or webapp?

Userlevel 7
Badge +6

Hi @carly.riley, thank you for your message.

Could you please send us the information requested by our Super User @awesomemac?

This will help us assist you more efficiently.

Userlevel 7
Badge +5

There have been issues with Sonos, Deezer and Android.

But I’ve been reading the comments on the Sonos Community and a few users there are telling that the issue with Sonos are over.

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