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all my favorite songs are missing how do I get them back

  • June 6, 2023
  • 2 replies
  • 59 views
D
One Hit Wonder

I was switched to Deezer free music I want to upgrade back to premium when I went went to look at my account all my songs are missing I need to get those back it took me two and a half years to put all that music on and how do I get them back I want to go back to premium thank you

Best answer by Leonídia.Deezer

Hi @Deskplot.1978,
I checked your account with your email ended on “Gmail” and everything is fine. In this account, I can see you have 2645 songs in your favourites.
If you login into your Deezer Premium account and still can’t see your music, please contact our Customer support.

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    2 replies

    D
    One Hit Wonder
    • Deskplot.1978
    • Author
    • One Hit Wonder
    • June 7, 2023

    I was switched to free music I want to go back to premium all my songs are missing will I get them when I resign up with premium

    Leonídia.Deezer
    Community Manager
    Forum|alt.badge.img+6

    Hi @Deskplot.1978,
    I checked your account with your email ended on “Gmail” and everything is fine. In this account, I can see you have 2645 songs in your favourites.
    If you login into your Deezer Premium account and still can’t see your music, please contact our Customer support.

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