I need to change my payment method cause my previous PayPal account was closed, but I can't see any option to do that? Please belp
Best answer by awesomemac
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Userlevel 7
+5
- Deezer Legend
- 596 replies
-
8 May 2023
- Answer
Hi Tracey,
You can find the information in your account.
You can access your account and payment details the best way through the website:
- Go to the webplayer
- In the right corner, choose Manage my subscription
- Go to Payment methode
- Choose Change payment type
But if you want, to can also access it using the app.
When I go to manage my subscription it does not give me any options to choose payment method ot change payment type...it only gives a 4 day expiry subscription warning absolutely no option to actually change it or pay it I don't understand I've been trying for days now
If the 4 days is over I will loose my Playlist so I'm desperate to sort it
Userlevel 7
+10
Hey
Userlevel 7
+5
- Deezer Legend
- 596 replies
-
9 May 2023
If the 4 days is over I will loose my Playlist so I'm desperate to sort it
Hi Tracey, normally you won’t lose your playlist when Deezer Premium changes to Deezer Free if I’m correct.
But like Yula told you, best way is to reach out to the Costumer Care.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.