Skip to main content
Answered

Royalties


I’m a producer and have 22 songs on a playlist playing for the last 4 months but havent received any royalties, Distrokid said to contact Deezer.

Best answer by awesomemac

Hi @OSCAR MASON,

Here in this Community you’ll find other Deezer users. Isn’t better to contact Deezer by another way?

https://creators.deezer.com/nl

or send in a request:

https://support.deezer.com/hc/en-gb

View original
Did this topic help you find an answer to your question?

10 replies

awesomemac
Deezer Legend
Forum|alt.badge.img+5
  • Deezer Legend
  • 1570 replies
  • Answer
  • April 29, 2024

Hi @OSCAR MASON,

Here in this Community you’ll find other Deezer users. Isn’t better to contact Deezer by another way?

https://creators.deezer.com/nl

or send in a request:

https://support.deezer.com/hc/en-gb


Nina Nebo
Deezer Legend
Forum|alt.badge.img+13
  • Deezer Legend
  • 4944 replies
  • April 30, 2024

 

Hi @OSCAR MASON !

Contact our Deezer for Creator support ;

https://creatorsupport.deezer.com/hc/en-us


  • Author
  • Runaway Baby
  • 6 replies
  • April 30, 2024

they dont have “royalties” as an issue that one can write about.. in the drop down for

“issue”


  • Author
  • Runaway Baby
  • 6 replies
  • April 30, 2024

i submitted a ticket a couple of weeks ago and have had no response


awesomemac
Deezer Legend
Forum|alt.badge.img+5
  • Deezer Legend
  • 1570 replies
  • April 30, 2024

Where did you send in a ticket?


  • Author
  • Runaway Baby
  • 6 replies
  • April 30, 2024

The support email i believe and then yesterday i got another ticket number while doing an

online chat


  • Author
  • Runaway Baby
  • 6 replies
  • May 1, 2024
 

Deezer Logo

 

Your month in music

Month: April

Tracks:

Minutes listened:

Average tracks per day:

12966

39898

433


  • Author
  • Runaway Baby
  • 6 replies
  • May 7, 2024

I have received an email saying this was answered. No it wasnt. I got an email from

support and they say to ask Distrokid and CD Baby why i am not getting royalties

from Deezer, while i am getting from Apple, Tidal, Spotify and Amazon, but

Distrokid asked me to ask Deezer, it seems like a run-around. So I obliged once

again and opened a ticket with Distrokid and asked about Deezer, I wonder if i will

get a different response.


Leonídia.Deezer
Alien SuperStar
Forum|alt.badge.img+6

Hi @OSCAR MASON, Thank you for reaching out, and a big thank you to our super users @awesomemac @Nina Nebo for your help.

Deezer never pays artists directly.

It goes always through their distributors.

So what we can recommend is to contact the distributor directly.

If there is any issue the distributor can open an incident directly with us


  • Author
  • Runaway Baby
  • 6 replies
  • May 9, 2024

i’m not asking to be paid directly, i  am asking Deezer to pay my Distrokid and CD Baby accounts


Reply