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Answered

podcast not updating


  • Runaway Baby
  • 8 replies

Hi there, one of the podcasts I listen to isn’t updating with the latest episodes - staying relevant.

Best answer by E0xc815

Hey @lr07 

I've been reading a lot of non-updating podcasts lately. Which podcast is it specifically that isn't updating? The community managers ( @Jaime. or @Leonídia.Deezer ) may pass it on to the podcast/catalog team.

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11 replies

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  • Lover
  • 161 replies
  • Answer
  • April 5, 2024

Hey @lr07 

I've been reading a lot of non-updating podcasts lately. Which podcast is it specifically that isn't updating? The community managers ( @Jaime. or @Leonídia.Deezer ) may pass it on to the podcast/catalog team.


  • Author
  • Runaway Baby
  • 8 replies
  • April 5, 2024

It’s a podcast called “staying relevant” not sure how to link it?


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  • Lover
  • 161 replies
  • April 5, 2024

Alright, this one

 

I compared it to Spotify and the latest 4 episodes are indeed missing.


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5191 replies
  • April 7, 2024

The podcast has been updated now.
I have reported the issue to our music team as well.
Thanks 


  • Author
  • Runaway Baby
  • 8 replies
  • April 15, 2024

Hi there, 3 more episodes have been posted and not updated on Deezer yet… is there any way this can be fixed permanently? 


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5191 replies
  • April 16, 2024

Hi, I have updated it manually now.
Our team is aware of the problem and working on a fix.
Apologies for the inconvenience


  • Author
  • Runaway Baby
  • 8 replies
  • April 16, 2024

Thank you ☺️ 


  • Author
  • Runaway Baby
  • 8 replies
  • June 20, 2024

Hi there, same issue is happening again - any chance you can look at it?


  • Author
  • Runaway Baby
  • 8 replies
  • June 24, 2024
Jaime.Deezer wrote:

Hi, I have updated it manually now.
Our team is aware of the problem and working on a fix.
Apologies for the inconvenience

Hi there, same issue is happening again - any chance it can be sorted? 🙂


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5191 replies
  • June 25, 2024

I can see that it is up to date with the latest episode from the 24th June.
If that’s not the case please let me know
Thanks:)

 


  • Author
  • Runaway Baby
  • 8 replies
  • June 25, 2024

Hi there, yep the last 3 episodes have now been added - thank you 🤩