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Answered

can't get my galaxy watch 5 pro logged in

  • November 13, 2023
  • 1 reply
  • 25 views

I can't login to my watch I got my phone right next to my watch but each time I clicked on login from my watch it failed and nothing happened at all 

Best answer by Leonídia.Deezer

Hi @Lawrence Levitt, sorry to hear about the issue you're facing.

I attempted to replicate it on my Samsung Watch 5 but didn't find any issues.

Before considering a factory reset for the watch, please attempt to remove the app from the watch. Power off the watch for 30 seconds, then turn it back on. Subsequently, reinstall the Deezer app from the Play Store.

Once you open the Deezer app on the watch, ensure that you're logged into your Deezer paid account, and your watch is paired with your phone.

If you need further information on this matter, additional details can be found here.

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1 reply

Leonídia.Deezer
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Hi @Lawrence Levitt, sorry to hear about the issue you're facing.

I attempted to replicate it on my Samsung Watch 5 but didn't find any issues.

Before considering a factory reset for the watch, please attempt to remove the app from the watch. Power off the watch for 30 seconds, then turn it back on. Subsequently, reinstall the Deezer app from the Play Store.

Once you open the Deezer app on the watch, ensure that you're logged into your Deezer paid account, and your watch is paired with your phone.

If you need further information on this matter, additional details can be found here.