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Favourite artists keep getting removed.

  • December 29, 2022
  • 1 reply
  • 24 views

For some reason i keep finding artists i have favourited have been removed from my favourites list without me doing so. Any ideas?

thanks

Best answer by Johnathan.Deezer

Hey @Andrew Barton ! 

That’s strange, it shouldn’t happen. 🤔

Please check this link to confirm you added on the correct way and also try do do the steps on this article  which can solve the issue as well. 🙂

If the problem still happening after that, please contact our Customer Care team, they can help you via email or on webchat from 9-17 GMT. 😉

Take care.

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Johnathan.Deezer
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Hey @Andrew Barton ! 

That’s strange, it shouldn’t happen. 🤔

Please check this link to confirm you added on the correct way and also try do do the steps on this article  which can solve the issue as well. 🙂

If the problem still happening after that, please contact our Customer Care team, they can help you via email or on webchat from 9-17 GMT. 😉

Take care.