Considering Tidal like never. Spotify UI is a clone of the current Deezer UI.

As with many people, i am not a fan of the heart icon. The previous icon represented a music app much better but i am devasted that i can no longer shuffle between all my playlists in the app - this was the reason i am with Deezer in the first place and something the other music apps did not offer. Please bring that back and never remove it from the desktop version. If this is removed from both then i’ll definitely go back to Spotify where i have collaborative playlists with friends.

In the desktop version i do not like that i have to click on Favourites and then Playlists to get to all my Playlists whereas the previous layout was much more direct.

The new font is so mid. Take me back!

I’m sorry, but this new UI is so terrifyingly ugly. There is not ONE THING in it that I can say has improved -- worst yet, I can say that everything has gotten, in fact, worse and way, way, WAY uglier. This looks like an app for kids, man. An app for kids with a dating website logo on the front. What the fuck.

The Fortnite font is by far the worst offender. Seriously, open a serious album. Do it. Open an album like TPAB by Kendrick Lamar. A deep dive about the roots and branches of racism in America and its effects on the Black community, paired with that stupid logo looming over it. Now pick a violent, gritty album -- The Plugs I Met, by Benny the Butcher for example. An album filled to the brim with talks of cocaine, murder, crack cooking, prison time, a painting of nothing but blood, despair and drugs -- getting paired yet again with that stupid fucking font. Now get a romantic, sexy, moody album like Promise by Sade. These beautiful melodies and stunning voice, yet again with this idiotic Fortnite-like font over it. I’m sorry, this doesn’t work with ANYTHING besides some radio shit like Ed Sheeran or the Top 50 Billboard! If you told me yesterday I could have gotten so mad and disappointed over a font I’d call you crazy.

Such a drastic change to such an ugly, ugly redesign. Everything looks so crammed together and so square-ish and full of sharp edges, but the pause button and the icons are all rounded, there is no consistency in the UI. When you open an album, oh my God… That cover taking up half the screen, paired with that stupid fucking goddamn font, and all the tracks are jammed together and the little album covers next to the track titles looks so weird and small… even the heart you put next to the songs they somehow managed to make look worse, it’s insane…  The playlist in the Favorites section look too big and the liked songs look miniscule, the colors are ugly and that stupid, stupid, stupid font is plastered EVERYWHERE. Every “100% (artist)” playlist has it, and it looks WORSE!! The Flow looks WORSE!!! And also, EVERYTHING IS IN ALL CAPS!!!!! 

The old font was, honestly, nothing to write  home about. I never thought too deeply of it. But that’s exactly what it should do. It should just be a font. It fit with Michael Jackson, as it did with Drake, as it did with Pink Floyd, as it did with Westside Gunn, as it did with Teddy Pendergrass, as it did with Radio Top 50, as it did with any song, album, artist or podcast I’d ever think of listening to. But this horrendous, horrific, terrifyingly bad childish Fortnite font whoever the cursed soul may be that chose it, doesn’t fit with NOTHING. 

I loved Deezer for how slick, to-the-point, well-put everything felt. It had everything you needed right at hand, easy to understand, easy to find everything. But this rebrand is just something else, man. Looks like a mock site used in a teen commercial. It looks, with all generosity, extremely ass and outdated. I get this app free together with my cell provider subscription, and this UI might make me willingly stop using it and start paying for Spotify. Please, just make an option for the old interface back.

Worst re-brand I've seen in a while. Looks like a home-ed project rather than well thought out UI. You made the app more difficult to use and used fonts that are less legible than the old ones.

New logo is just awful. Can we meet the 3 year old that designed it? What does is have to do with music? 

Good luck with all the one star reviews on Google Play. That rating is going to plummet.

Ok, so you want to be more “social”? Then please fix this 5 year old issue so that you can use Deezer when entertaining guests who would like to add their own songs to a queue.

It’s obviously mobile/tablet-first design -- on a HD+ screen I can only manage to see a few buttons and 3 songs from the playlist/album. It’s less usable and visually more overwhelming; the extra bold font is unreadable.

The logo looks like some, erm, “dating” site. I am honestly ashamed to keep it pinned on a work laptop.

Wow, the autoscrolling on the Android app on album pages is also really annoying. Can that be disabled as well? I’m pretty capable of scrolling myself, thank you.

If apps on my phone work and do what I want them to do, I rarely update them and only manually. I liked Deezer a lot and yesterday I got the message about the new looks. “The app is great, the design is great, they know what they are doing so let me see the refreshed version!” -- I thought. What a mistake!! I’m so angry with that update. 

I hate the new version for the same reasons like many others here. I literally can’t stand it so I don’t know what I’m going to do about it. Years ago I switched from Spotify but now… I guess I’ll just switch again. Egh...

The choice of font in any application is not just a matter of aesthetic preference; it's a crucial component of user experience and functionality. The new font choice in the app's redesign significantly undermines this. Legibility is paramount, especially in an application that presumably gets used frequently and for varying durations. When a font has issues with legibility, kerning, and spacing, it directly impacts the user's ability to navigate and utilize the app efficiently. For example, the word 'Home' appearing more like 'Nome' is not just a minor inconvenience; it can lead to confusion and frustration, detracting from the overall user experience.

A well-designed font should facilitate effortless reading and comprehension. It should guide the user's eye smoothly across the text, making the process of reading not only easy but also intuitive. Poor kerning and spacing disrupt this flow, causing the user to spend additional time deciphering what should be straightforward information. This is particularly problematic in a music application, where users often seek quick and easy access to content.

Furthermore, consistent legibility across various devices and screen sizes is essential. A font that might be legible on a desktop screen can become problematic on a smaller mobile device. This lack of versatility in the font choice can limit the app's accessibility and appeal, potentially alienating a portion of the user base.

15 years being a Deezer user as premium subscriber… First you deleted the comment section that was a huge disapointenent … And today, I have a horrible taste and feeling while going through this horrible new design !

All is wrong ! This purple pink main color just gives me a look of disgust and frankly ... what kind of logo is that? The POLICE .. OMG 

Give us our good vibes back ! PLEASE !

By the way, as a loyal premium user since 2018, I voted with my wallet. November 19, 2023, will be the last day of my subscription. I’m sure the marketing guru who suggested this rebranding has some brilliant plan up their sleeve to replace me and all the other users who are running away.

It seems they don’t care even to response. No single post from community managers.

Voting with a wallet is best option and while you do that, please remember, never pay year in advanced for these streaming sites. Literally any streaming site can do this anytime, so do not take any longer forced periods on you other than one month at a time. I was just trialing Deezer and won’t continue. So many features seems to be fault, flow included, and most of all it feels like no one is pushing a finger to do anything about it.

It’s a steal to take 11,99 euros for that buggy experience.

I love Deezer 

I suspect this fake comment is how deezer is managing the situation?

User experience interface felt down with this heart purple update.

It is simply not reflectin nothing about Music. 

A fixed color is not the best idea since not everybody like one specific color.

It can simply drive away many customers. little versatile image.

Look, I’m sure I’ll get used to basic UI decisions like the new logo and font in time, and I’m sure most people in here will too.  Nothing here is remotely as bad as Spotify hiding the search bar for some god-forsaken reason.  However, I do have two UI complaints that I really hope get fixed in the near future.  The first has already been stated:

I basically only use the favorites tab for my downloads and will never play random nonsense from my favorite tracks.  I don’t need something I’ll never use taking up half my screen and making something I do use daily much harder to get to.

My other complaint is that you can no longer see album or playlist runtime (or if you can it’s much harder to find and not intuitive.)  Please put this back!  Thank you!

After many years as a paying Deezer subscriber, this latest update has me actively looking at alternatives for the simple reason that I clearly don’t fall within Deezer’s desired customer demographic, whatever that may be. My desire to move is not related to the new UI appearance, at least not directly. To be clear, I do think the new UI is ugly, unprofessional and poorly thought out. Someone here referred to it as the Hello Kitty look, and I think that’s as good of a description as any. I don’t see how the new logo effectively represents a music streaming service or brand - if you have to explain your brand, it isn’t effective. I also don’t care for the colour of the logo, but that’s a personal choice, and the LGBTQ arguments some are making don’t make any more sense to me than the Bud Light fiasco in the US did. My new drive to move to another service is more fundamental than any of this.

Deezer is certainly not one of the core streaming services out there – far from it. A quick Google review of Deezer’s service fairly consistently lists Deezer’s pros as having a clean, easy to use layout and design, CD-quality audio, near-global availability and the size of Deezer’s library. Deezer’s more recent cons from those who choose to spend time with the service when reviewing include its high price making it no longer competitive price based on the streaming quality offered, and its limited HIFi interconnectivity with popular devices, among others. Until this update those pros were still applicable, but nothing has been done to address the cons. If anything, interconnectivity is worse than it used to be as support for major components is dropped, and its much vaunted HiFi service still isn’t supported by the worlds most popular streaming hardware including Roku, Google TV and Amazon Fire TV. Furthermore, the value proposition has been reduced by forcing their limited HiFi service on many who either don’t want it or can’t take advantage of it. This update also does nothing to address the cons usually noted, but significantly degrades one of Deezer’s biggest pros. I don’t doubt that Deezer’s developers will be able to address the various issues found in this half-baked release over time, but in doing so Deezer’s limited resources will not be available to fix other long-standing issues or add the features existing paying users like me have actually requested.

A 2022 WhatHiFi review of Deezer noted that “Deezer appears to be stuck with a bit of identity crisis”. Feel free to Google the article to read why they thought this was the case, but as a long-time Deezer user I fully agree with their assessment. This significant upgrade and rebrand does nothing to address this, and instead compounds the points made in the article. The new Deezer brand will move away from being the streaming music service I think most of us pay for and expect, and will become a new social media service centred around music. I don’t personally place any value on having Deezer build another social media service since I won’t use it. I have several of them already, don’t need another one and, frankly, if that’s what I was into I’d already be using Spotify since that’s what most people I know use. The new Deezer is supposed to allow me to Live the Music, with a dynamic and inclusive community, but that community doesn’t include the hardware and features I and many others actually want to use to Live the Music, nor do I think it is likely to. The fact that Deezer’s executives have chosen to focus on form, flash and, IMO, fluff over function going forward does not bode well for the future of Deezer as a streaming music service. That’s too bad because I think they have until now offered a good, if incomplete, service. However, while the underdog needs to stand out in the crowd, Deezer is very clearly jumping on the me-too train without the benefit of the market leader’s resources necessary to buy a better ticket. Since a streaming music service is what I want, it’s now time for me to see what others have to offer.

My $0.02.

Totally agree. Awful font, UX dismal, horrible colours and sounds like they swallowed some marketing/design agency brand waffle.

I hate that purple colour. The app is harder to navigate and far less intuitive.

If it ain't broke, don't fix it.

I just had a look, it's seemingly not just my course visual taste, french people don't think very much of the changes either:

https://fr.deezercommunity.com/product-updates/la-ou-ta-musique-prend-vie-41875

Ugh “coarse” of course...

I posted my opinion on the App Market as a review to the mobile app as well, and this is the reply I got from Deezer:

“Hi, I'm sorry to hear that you don't like the new Deezer logo. The new vision for Deezer is to create an experience platform around all things music, where we give people opportunities to express themselves and to connect with others. Give us a chance and test everything and let us hear the feedback community.”

And this is the problem that Deezer doesn’t see. We expect Deezer to be our source of Music. I will never open Deezer app to Connect with others or to Express myself. I mean,… How can I even express myself on the Deezer app?.. How can I connect with friends on Deezer?
Is this really becoming a dating app as we suspected?

Anyways, I’ll move to Tidal by the end of my subscription. I’m done with the messed-up list of changes that are totally useless to the users, and requests that improve UX are complexly ignored. 

I asked so many times to get an option to customize my Deezer homepage, to remove sections I’m not interested in and pin songs, playlists, albums, artists that I really like… Instead I got a halloween font with a purple dating app logo!!!

Thanks for ignoring my requests, I guess you don’t want me to use this app… 

Going to put myself in the “if it ain’t broke don’t fix it” camp. I get it, differentiation, revenue, new executive?  
 

Liked and was attached to the old brand. Note - I pay for like at least 4 of these services…

we’ll see

When I read this:

The goal is to encourage fans to “live the music 💜” by providing them with personalised experiences that match their unique tastes and preferences.

I thought, you should start by eliminating the country limitations to the music. There are tracks I cannot listen because of the country I live in. That is the opposite of providing me a personalised experience and does not match my tastes nor preferences.

In addition to my personal preferences (I don’t like the font, the colors, nor the logo), there are a lot of mistakes made by designers and managers of the product.

They have deleted useful functionalities, the Android app is less intuitive and the usability is worse than before, the app and web browser version waste a lot of space so I can see less information in the screen than before (I mean A LOT of space wasted). In the Android app is very difficult to scroll down for some playlists.

I don’t see real benefits, just troubles/changes in the user interface.

disgusting design, specially pink color and pink ugly heart.. canceling subscription if you don't give me option to choose old design skin AND logo