I have added deezer to my amazon echo. I can ask it to play a particular playlist. Sometimes it just can't find them. Other times it will find it but only recognise the first song. These are playlists it has successfully played before.
Answered
problems with Alexa and Deezer playlists
Best answer by Johnathan.Deezer
Hi
Please try to reboot it, unlink Deezer, uninstall the app restart the devices and link it again, please make sure to do it with a paid account, than it should solve the problem. ๐
Take care! โ๐ฝ
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+6Hi
Please try to reboot it, unlink Deezer, uninstall the app restart the devices and link it again, please make sure to do it with a paid account, than it should solve the problem. ๐
Take care! โ๐ฝ
Tried all those. I tried creating a new playlist with all the same songs. This had the same issue. I removed the first song then it started working. However after a few times listening to this list it started only playing the first 6 songs.
I really think there is an issue reading playlists from Deezer.
1 person likes this
+6Thatโs strange
Can you please contact our Customer Care Team, they can investigate it better checking your account. ๐ต๐ผ
thehouseofbailey wrote:
Tried all those. I tried creating a new playlist with all the same songs. This had the same issue. I removed the first song then it started working. However after a few times listening to this list it started only playing the first 6 songs.
I really think there is an issue reading playlists from Deezer.
Iโve the same problem. Also unable to play any playlists on request due to the error message โIโm having trouble getting that right now, please try againโ
When will there be a fix please? I only subscribed to Deezer so as to play it via Alexa devices.
+10Hey
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