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Answered

Play button no longer functioning

  • March 5, 2026
  • 32 replies
  • 266 views

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32 replies

José.Deezer
Deezer Staff
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  • Deezer Staff
  • March 16, 2026

Hi folks, while we are investigating what is going on, can you please try to install the previous version and check if all works well - Deezer 7.1.100. Please share feedback. Thank you, and apologies for the inconvenience this is causing.

@Zaznetkherson ​@mikehalford55 ​@bluezzbastardzz ​@martuwu ​@Arthur Oliveira ​@awesomemac ​@Draven ​@Eisbär 🙃


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@José.Deezer  With 7.1.100 same issue 

00:00 and not playing. When try click to another timing - only jump to 00:00


The old version still has the same problem.


I even had the old installer saved on my hard drive, version 7.1.60, and it doesn’t play songs on that one either, so the problem is not with the program itself.


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At Mac OS same problem today. Few minutes ago srtart playing but with very bad sound and stops


@José.Deezer  7.1.100 has the same issue. I was on 7.1.9 when this issue started yesterday, I have tried 7.1.9, 7.1.10 and 7.1.11 - uninstalling and resinstalling each version several times and tried with MS installer. The issue is persistent


José.Deezer
Deezer Staff
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  • Deezer Staff
  • March 16, 2026

Hello, indeed ​@Zaznetkherson ​@Arthur Oliveira ​@mikehalford55was a bad idea, as in conversations with developers, it is not about the version but about a condition that has been triggered. We are launching a fix that should hit 10% of the users by Wednesday and hopefully between Friday and next Monday, 100%. 

Again, accept our apologies for the inconvenience this issue is causing, and thanks for flagging it.