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One Hit Wonder
March 31, 2018
Answered

Memory leak in browser and Deezer desktop app

  • March 31, 2018
  • 99 replies
  • 4594 views
Recently, there is a memory leak when using the player in the browser. After closing the tab with the player, the memory returns.
OS: Debian 8.8 amd64 / 3.16.0-4-amd64 #1 SMP Debian 3.16.51-3 (2017-12-13) x86_64 GNU/Linux
Browser: Firefox Quantum 59.0.2 (64-bit)
Best answer by Ana.
Hi there, we don't support Linux on the web version, so I'm unable to offer much help, maybe someone else will have some input. In the meantime, there's a topic on our ideas forum about Linux support, make sure you vote for it to be implemented and join the conversation - https://en.deezercommunity.com/ideas/321

99 replies

Rudi
Ultimate Superstar
Ultimate Superstar
July 3, 2019
Thank you for the input, @Lucas Zorzi we'll pass it on.
Roadie
January 9, 2020

Seconded. Seeing this problem, too. Latest 64bit Firefox, various recent Ubuntu versions, Lenovo Thinkpad, Dell XPS13. Would be nice if the webapp wouldn’t require a restart every couple of hours.

Rudi
Ultimate Superstar
Ultimate Superstar
January 26, 2020

Hi there @kommadieb 

Thank you for your patience. Have you tried using it on the new Microsoft Edge? It performs lighter on my end :wink:

Roadie
February 28, 2020

Same issue here (Linux 64bits / Chrome 80.0)

 

The Deezer tab does not use a lot of memory itself, but the Browser one is constantly leaking memory when using “flow”

Closing the Deezer tab will free the memory in the Browser process however

Rudi
Ultimate Superstar
Ultimate Superstar
March 1, 2020

Hi @Romuald Brunet 

Thanks for the detailed feedback. So just to confirm, it isn't Deezer itself, but when you play Flow? It's important for our devs to understand exactly where it's coming from (or in this case, going to). Could you also try on Discovery or Chill cards?

Roadie
March 10, 2020

@Rudi It happens when I play Flow, but also when playing playlists (loved tracks in my test)

 

I’ll try Discovery / Chill cards tomorrow

 

The memory growth is very slow FYI, it takes a few hours to go up to up to a Gigabyte of memory (for example I’m at 350Mb after about one hour, starting from ~ 120Mb initialy)

It only occurs when playing, I have the tab kept open all night without any change

Rudi
Ultimate Superstar
Ultimate Superstar
March 14, 2020

Hi again @Romuald Brunet 

Thanks a lot for coming back to us and providing further details. I'll keep passing your comments to our developers as feedback! :wink:

Guitar Hero
April 3, 2020

same issue here, if I use web deezer player in firefox, it consumes all memory I have in half a day

mce@mcl2:~$ uname -a
Linux mcl2 5.3.0-45-lowlatency #37-Ubuntu SMP PREEMPT Thu Mar 26 21:30:34 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
mce@mcl2:~$ cat /etc/issue
Ubuntu 19.10 \n \l
mce@mcl2:~$ apt show firefox
Package: firefox
Version: 74.0+build3-0ubuntu0.19.10.1

Pia.Deezer
Ultimate Superstar
Ultimate Superstar
April 4, 2020

Hi @mce thank you for contacting us. Please bear in mind that we do not support Ubuntu - Deezer does not work on Linux. You could try Google Chrome as a browser but we cannot guarantee this is working either. Apologies for any inconvenience caused. 

Guitar Hero
April 6, 2020

The same behaviour in Google Chrome. IMHO, as this is a web access app, it should work without serious issues in any browser following HTTP standard. I wouldn’t expect company like yours can afford to ignore Linux platform as a whole. You indirectly limit your user’s freedom of choice.