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Everyday Deezer stops working at 4pm

  • April 2, 2026
  • 16 replies
  • 89 views

DarthZilla
Rising Star
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Everyday at 4pm Deezer stops working.  I get an error message.  No matter what time I start playing Deezer.  I might be listening for 6 hours or 2 but at 4pm it stops and won’t start again until the next day.  I am using the Windows application.  After this only way I can listen is on a browser or my phone app.

16 replies

DarthZilla
Rising Star
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  • Author
  • Rising Star
  • April 2, 2026

And here we are again… 3:47 just stops working.


awesomemac
Superuser
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  • Superuser
  • April 2, 2026

I’m also using Deezer on Windows, but I haven’t seen this before. I’m going to try this in the next couple of days between 3 and 4 p.m. and I wonder if I will have the same issue.


Alfredo.Deezer
Community Manager
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Everyday at 4pm Deezer stops working.  I get an error message.  No matter what time I start playing Deezer.  I might be listening for 6 hours or 2 but at 4pm it stops and won’t start again until the next day.  I am using the Windows application.  After this only way I can listen is on a browser or my phone app.

Hi ​@DarthZilla 

Have you tried to update the Windows desktop app to the latest version?

Here is the link https://www.deezer.com/explore/en-us/download/ 


DarthZilla
Rising Star
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  • Author
  • Rising Star
  • April 7, 2026

Everyday at 4pm Deezer stops working.  I get an error message.  No matter what time I start playing Deezer.  I might be listening for 6 hours or 2 but at 4pm it stops and won’t start again until the next day.  I am using the Windows application.  After this only way I can listen is on a browser or my phone app.

Hi ​@DarthZilla 

Have you tried to update the Windows desktop app to the latest version?

Here is the link https://www.deezer.com/explore/en-us/download/ 

 

Stopped working at 4 again… Trying to update app now.  


DarthZilla
Rising Star
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  • Author
  • Rising Star
  • April 8, 2026

Still doing it… pretty crazy.


CharlyMX
Superuser
  • Superuser
  • April 8, 2026

Hi 
@Alfredo.Deezer , I'm experiencing the same problem as ​@DarthZilla , daily after midday, between 12pm and 3pm (GMT-6).

We're still keeping an eye on this timer bug :)
 

 


CharlyMX
Superuser
  • Superuser
  • April 8, 2026

The problem is probably not with the hour of day, but with the continuous playback time—around 6 hours or more. The developers should investigate whether it's the hour of day or the number of hours of playback causing the problem and find a solution.

We trust in your work. 😉


CharlyMX
Superuser
  • Superuser
  • April 9, 2026

@Alfredo.Deezer

Confirmed.

This is not related to the time of day. The problem occurs after 6 continuous hours of playback.
First error at 2 PM. Second error at 8 PM, +/- 6 hours later.

 

 


CharlyMX
Superuser
  • Superuser
  • April 9, 2026

P.D.
@DarthZilla To work around the problem while the devs fix it, right-click the app icon and close the window, restart the app, and you can continue... for another 6 hours :D

 


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Same issue, after 3-4 hours of flow or online playing playing stop with error. Help only restart the app


DarthZilla
Rising Star
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  • Author
  • Rising Star
  • April 9, 2026

The problem is probably not with the hour of day, but with the continuous playback time—around 6 hours or more. The developers should investigate whether it's the hour of day or the number of hours of playback causing the problem and find a solution.

We trust in your work. 😉

I would have guessed this too but I said doesn’t matter if I started it at 10am or 2pm around 4pm it stops everyday.


DarthZilla
Rising Star
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  • Author
  • Rising Star
  • April 9, 2026

Same issue, after 3-4 hours of flow or online playing playing stop with error. Help only restart the app

The problem for me doesn’t seem to be how long I have been using Deezer that day as it stops around 4pm est no matter how long I have been listening.


CharlyMX
Superuser
  • Superuser
  • April 9, 2026

Okay,
But the app is running even though you haven't been listening since around 10 AM? Anyway, it doesn't matter, it's already been reported to the developers and it's up to them to fix it.

We just have to wait.


DarthZilla
Rising Star
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  • Author
  • Rising Star
  • April 9, 2026

Okay,
But the app is running even though you haven't been listening since around 10 AM? Anyway, it doesn't matter, it's already been reported to the developers and it's up to them to fix it.

We just have to wait.

Great to hear they are working on it!   

Since I leave work at around 5 I shut it all down.  So app is not running after I leave until next day.


CharlyMX
Superuser
  • Superuser
  • April 9, 2026

Okay,
But the app is running even though you haven't been listening since around 10 AM? Anyway, it doesn't matter, it's already been reported to the developers and it's up to them to fix it.

We just have to wait.

Great to hear they are working on it!   

Since I leave work at around 5 I shut it all down.  So app is not running after I leave until next day.

 

There's no need to stop listening from 4pm to 5pm, just right-click on the app icon and select close window, restart the app and continue listening.

 


DarthZilla
Rising Star
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  • Author
  • Rising Star
  • April 9, 2026

Okay,
But the app is running even though you haven't been listening since around 10 AM? Anyway, it doesn't matter, it's already been reported to the developers and it's up to them to fix it.

We just have to wait.

Great to hear they are working on it!   

Since I leave work at around 5 I shut it all down.  So app is not running after I leave until next day.

 

There's no need to stop listening from 4pm to 5pm, just right-click on the app icon and select close window, restart the app and continue listening.

 

That doesn’t work.

Nothing works.  Not even restarting my computer.  It is 3:40pm right now see what happens.