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Question

Deezer WIIM

  • April 5, 2026
  • 12 replies
  • 74 views

Hello ,

 

 

 

Since api my Wiim cant play songs most of the time. Its not loading. 

 

Its already a few months now and there are more customers complaining .

 

Still no solution ☹️.

 

I am a big Deezer fan but if there is no solution, i end my long membership .

 

You have to make it work for your clients. 

 

Please give a strate answer and not we are working on it . If you do than with a timeline .

 

I hope you solve the problem. 

 

Gr.Max.

12 replies

  • Roadie
  • April 6, 2026

Same issue, after a couple of songs Wiim stops loading the next song. I also recognize that playlist content gives me “no result”. Will change to Spotify or Tidal soon, after so many years with Deezer. Invest into that API, Deezer. The others allow connecting the original app to WIIM, which I would consider so much more comfortable.


  • Author
  • Guitar Hero
  • April 6, 2026

Hi Chrisli ,

It is a shame because i like Deezer but if no respons i switch to Tidal Connect. 

Samw problems as you and a lot WIIM users as i see on the WIIM forum . And for now : no answers and solution. 

Gr.Max. 


Alfredo.Deezer
Community Manager
Forum|alt.badge.img+6

Hello ,

 

 

 

Since api my Wiim cant play songs most of the time. Its not loading. 

 

Its already a few months now and there are more customers complaining .

 

Still no solution ☹️.

 

I am a big Deezer fan but if there is no solution, i end my long membership .

 

You have to make it work for your clients. 

 

Please give a strate answer and not we are working on it . If you do than with a timeline .

 

I hope you solve the problem. 

 

Gr.Max.

Hi ​@max1968 ​@ChrisLi 

Can you share some screenshots of the error message/issue to check it out, please?

Thanks!


  • Author
  • Guitar Hero
  • April 6, 2026

Thats difficult. It shows no error . It just stops playing . Sometimes after a few songs Sometimes even after 1 . 

Tried everything.  And it was never a problem till a few months ago . I heard that the problem is not the WIIM but the Api of Deezer. 

When a song is not playing you see ehats in the picture. 

 


  • Guitar Hero
  • April 6, 2026

Hello, I already posted on WiiM forums and Deezer Support. WiiM says it's Deezers API and no more info for two months. Not very customer friendly. Deezer answered me today that they will act promptly and that is on their top priority. We'll see about that. 

Screenshots:

 


  • Roadie
  • April 6, 2026

What Max1968 explained describes precisely the issue I face since about the same time. 


  • Guitar Hero
  • April 6, 2026

Yeah, me too


  • Author
  • Guitar Hero
  • April 6, 2026

I can't use it anymore. Its getting worse. I wait for an answer but not too long . Just play vinyl now .


  • Guitar Hero
  • April 6, 2026

I can't use it anymore. Its getting worse. I wait for an answer but not too long . Just play vinyl now .

Well check my screenshots I posted earlier. Wiim and Deezer are broken. 


  • Author
  • Guitar Hero
  • April 6, 2026

I noticed. Thanks for the screenshots. We have to wait now.


Alfredo.Deezer
Community Manager
Forum|alt.badge.img+6
  • Community Manager
  • April 7, 2026

Hi ​ ​@ChrisLi ​@max1968 ​@nikraicevic 

Our team is now aware of the situation and they are working on it 👍


  • Guitar Hero
  • April 7, 2026

Hi ​ ​@ChrisLi ​@max1968 ​@nikraicevic 

Our team is now aware of the situation and they are working on it 👍

Great, thanks Alfredo