For years I have used Deezer on my Alexa in the Netherlands. I go away for three weeks in 2024 and I come back and now it doesn't work. I get told that Deezer isn't supported in my location. But it was for years!
What has changed? Why can I no longer use Deezer via my Alexa in the Netherlands? (Obviously I can use bluetooth but that isn't the point right now)
+3I had the same in Czechia. The Czech Republic was on the list of supported countries few years ago. Then disappeared, but link still worked.
In a back days (ok, month) it stopped working. Support didn't care, because Czechia isn't on list nowadays 🤷‍♂️
+6Hi
Unfortunately, if your location is not supported, it may be due to our agreements or regulations.
Thank you for your understanding!
Why did it work a month ago in Netherlands and Czechia and then stop working? It was working for years. Why the sudden stop without warning?
+3Hi
Unfortunately, if your location is not supported, it may be due to our agreements or regulations.
Thank you for your understanding!
Honestly
The same topics are no radio stations, no local music editor, very limited podcasts...
+6Hello
Because we didn’t change recently, nothing on our side. So either it was some update on settings or Amazon changed something.
I would suggest, if that is the case, to reach out to Amazon Alexa support.
Also, the only workaround that comes to my mind is changing the skill region to a supported country.
Hope it works.
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