Deezer HiFi for Denon HEOS and Denon / Marantz HEOS built-in devices

I still only get 320 kbps as mp3 via Deezer in the HEOS App, while Tidal delivers FLAC quality. Deezer App works / shows HiFi.

Is someone here already getting Deezer HiFi via HEOS?

Update: Reported via HEOS App feedback function.

I’ve downloaded the app and firmware updates. No luck so far in the HEOS app. It still shows MP3 / 320 and my AVR confirms. But I think this will synchronize soon!

Hope you are right regarding sync ….

Can‘t display the pics you added, for me it just shows 3 grey rectangles?!

The stream is still in mp3 320kbs. The Deezer team, you can comment on the situation to the owners of HEOS.

Good news, for me HiFi works via HEOS now!

YES!!! It now works. This is a glorious day! We have waited YEARS for this! Thank you, Denon and Deezer!

Does is play also 24 bit or only 16 bit? What is showing as sound quality?

That’s a different topic …

https://www.reddit.com/r/deezer/comments/mpbpve/why_deezer_cant_have_a_24bit_192_khz_hires_or/

It only plays 16-bit. I’m happy with that, given how long it took for us to get here. Before today, the only way to get FLAC audio to my Marantz DVR was to use the Deezer app plus a Google TV box (Chromecast). That’s 24-bit. But honestly, I can’t tell the difference between 16 and 24-bit. 

On headphones connected with headphones amplifier/DAC I hear the differences between 24 bit and 16 bit. On 2x Heos 7 paired or Heos Bar+2Heos3+Heos Sub I hear it only at well known songs...so, yes maybe it's not a big deal. But Tidal is half priced and has 24 bit audio and newly Tidal connect that can directly connect to Heos speakers without the Heos app. Despite hating Tidal playlist explorer and pro-black music direction, I cannot come back to Deezer. In 2024 , when internet bandwidth is not a problem anymore, I find it lack of clients respect to offer only 16 bit! But I guess it's the same attitude as this Heos-Deezer problem that took them years to solve...

How is this error solved please. My network speeds are good and Tidal streams on the same HEOS system without a hitch.

Have you tried removing Deezer from Heos and re-linking it? That’s a likely solution. 

Hi ​@Mister_Sterling Thanks very much for your suggestion. As I was removing Deezer from HEOS I discovered that the Deezer account in HEOS app was not the same account as in the Deezer app in the phone, HEOS was automatically adding a Deezer account linked to Gmail address used to sign to play store in the android phone. After deleting Gmail Deezer account using a computer web browser I am now able to add the right Deezer account to HEOS. Now I can "Deezer flow" inside HEOS.