@Rudi, I understand you are personally caught between customer pressure who want quality functionality and a dev team who think the amount of work spent trying to provide it can be used as an excuse for their lack of tangible results.

Honestly, as a paying customer, how long would you be prepared to listen to a dealer PR telling you they’ve been unsuccessfully putting a lot of time and work into trying to fit a windshield on that car you purchased? What if they told you they’ve undertaken a major dashboard overhaul to fix the issue? How long would you bear with them?

Paying customers won’t give you A for effort long, I’m afraid.

Obviously the project isn’t being professionally run with the right competencies on board.

It seems to me the least Deezer can do is compensate those of us who’ve been driving without a windshield. And then officially state that casting to CC is but a beta feature for now.

Any thoughts?

Best.

Hi @díadeluz @Daniel Lundin 

Thank you for expressing your concerns, it's very important to us. The Chromecast integration isn't a required feature for HiFi users - this subscription is available for an array of speakers which support the format. Deezer decided to include a Cast integration so that it can give users more options in order to stream their music. In fact, FLAC streaming is also now available on our mobile apps and Xbox One

Using your analogy, you have a car with all windshields, but you want to take a hatchback to a country experience. You need 4x4 for that. And that's exactly what we're working on  it's also very important to bear in mind that the technology belongs to another company, so we need time to make it work properly so that it isn't the way it is now.

The good news is that we're expecting exciting news about this feature next month. And we'll need your feedback to make it even better! 

Rudi, I've just installed an update for Android version of Dezeer (6.1.21.66).

Could You tell me if it's a proper, fixed version for streaming music via Chromecast Audio?

Or should I wait patiently for your information about full compatibility between Chromecast and Dezeer?

And another one thing which irritate me comparing to other streaming apps - could you implement start/end time in notification window and dot/ball at progress bar showing moment of song, please?

Same problem! I have premium account + Chromecast audio connected with optical to a dac. When I streaming I can't see HQ icon, and I'm not sure that I streaming in HQ!

Another problem is that I can't see Alexa connection when I open the app

Hi there @Antonioita 

Thanks for reporting and for waiting for a reply. It's definitely streaming in HQ 

Could you please what you mean by Alexa connection? We have a skill compatible with Alexa, accessible from the Alexa app.

Hey @jaxa 
Thanks for the feedback and for your patience. Have a look at our ideas forum here for the notification suggestion you've made.

Our new app version has a brand new integration with Chromecast supported devices - let us know what you think of it 

I can use Deezer with Alexa, but I can command it only with voice and not from app

Hi again @Antonioita 

Thanks for coming back. Have you installed the Deezer skill for Alexa devices? For more info, please see here 

I recently switched to Deezer from Youtube music. The chromecast issues are making it a bad experience - interrupted playback, bad sound quality, lack of control of playback due to connection dropout on the phone.

On top of that, I do not understand that basic functionality like adding a playlist to the active queue does not work from the android app - only from a PC browser.

So far it’s not been a happy switch :-(

Two years later the casting issue still hasn't been resolved. Constant dropouts and the only resolution from tech support is to clear cache or reinstall app which doesn't fix anything. Is it actually going to get fixed? Or more empty promises?

I have a piece of advice, screw it Deezer. Isn't it enough that he hasn't been able to solve this problem for 3 years? My solution is to broadcast the voice on Google home, the only disadvantage is that it transfers all your telephone voices, but it does it instantly. This is the proof that the application is wrong.It's obvious they can't. They keep reporting that we have developed the Chromecast, nothing has changed.

Today still same issues with chromecast make it not acceptable....goodbye again deezer.

I will also say goodbye soon. I can no longer cast to my high end hifi Naim systems so why would I keep Deezer? Chromecast has had many issues for a very long time. Moreover, lack of communication and commitment. In the French community we got all kind of communications until they stopped communicating about this problem. It's amazing. 

I will cancel my premium membership in a week.

I’m giving up - Chromecast support on Deezer is rubbish.

I’ve just trialed 3 other platforms as I’ve got tired of this issue and I’ve had no casting issues with any one them. Simple things like volume control whilst the app is lock or I’m in a different app, add play next etc all work perfectly on these other services. It a shame as I really liked Deezer but not being able to get the simple stuff write is driving me away.

Hi @Jon Black sorry to hear that.

Could you tell us more about the issues affecting your experience. 

Maybe even record some videos exposing this issues.

With that, please let us know details of the devices, brand, model, OS and confirm if the Chrome cast is built in or external dongle. What is the version of the firmware?

Looking forward to hearing from you.