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Answered

Can't connect Deezer Wear OS (Galaxy Watch 4) with my account

  • 17 November 2022
  • 37 replies
  • 1262 views
João Miguel Soares
Rank
Userlevel 1

When I try to login in Deezer app for Wear Os always return to me to retry and hold my watch near my phone, but my watch is next do my phone.

There’s another way to connect my account?

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Best answer by Zayn-T 17 November 2022, 19:44

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37 replies

E
Rank

##- Please type your reply above this line -##

Your request (6795628) has been updated.

To add additional comments, reply to this email.

 

Deezer Support

---

 

Kaltum (Deezer Support)

 

5 Dec 2022, 16:58 GMT

 

Hello Martin,

 

Our team found an issue on Android mobile app, the team will publish a hotfix today for release 7.0.18 to solve the issue.

 

Please check Google store later on for this version.

 

Thank you 

 

I just got an email from deezer. Hope it helps. 

 

A

Thank you @ELI137 for sharing this information. 👍

I just posted this in the German deezer community.

Hopefully the bug will be fixed with hotfix release 7.0.18.

S
Rank

Here also broken, Galaxy Watch 5. Hope the fix is there soon! Hopefully before I go to the competitor. 

M
Rank

still no working

Y
Rank

I just bought a yearly subscription because Tidal didn't support Wear OS. And it turns out that Deezer doesn't work either. Same problems as mentioned above. I'll wait a few days and if it doesn't work I'll just go elsewhere.

M
Rank

Same problem here in my Galaxy Watch 4. It's the first time I installed Deezer both on my phone and watch, so I had no previous cache or settings.

F
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Any news about this?

Did someone connect?

P
Rank

Same issue for me. I'm waiting for the fix on the play store...

A

Hello all:

This has just been written in the German community: Version 7.0.18.81 should now be available for download in the Play Store, which can be used to link the watch. 🙂

T
Rank

Same problem here, Galaxy Watch 5 Pro. I tried reinstalling the app on my phone and watch, and the issue still persists.

 

Edit: I managed to connect after updating the Deezer app on my phone

P
Rank

Same issue for me. I'm waiting for the fix on the play store...

That’s OK for me this morning, with the new update from google store!!! 

Great and thanks deezer :)

 

D
Rank

Working for me as well ! Thanks !

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