include
Answered

A lot of songs have constant freezes and interruptions

  • 3 August 2022
  • 4 replies
  • 173 views
B
Rank

Deezer site in Chrome (mac and Windows), Deezer App on Mac, Deezer app on Android: Many songs constantly freeze repeadedly, all couple of seconds.

Deezer on my Yamaha receiver works fine.

What could be the reason? I have HiFi (Flac) subscription, and Deezer has become practically useless.

icon

Best answer by Yula 4 August 2022, 13:29

View original
This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

4 replies

Yula
Rank
Userlevel 7
Badge +10

Hey there @Benjamin Kahane, 

Can you clear cache and cookies on your browser… 

Let me know how it goes! 

(She/her) add your pronouns to your signature!
B
Rank

I cleared cookies and cache on all devices that allowed it. The MacOS app on M1 silicon still has interruptions ( audio and time counter stops all 10 seconds or so for several seconds).

Thank you and have a great day.

Yula
Rank
Userlevel 7
Badge +10

Hey @Benjamin Kahane, unfortunately the app still does not work on the M1 yet ☹️

Is it working better on browser after you deleted the cache? 

 

(She/her) add your pronouns to your signature!
B
Rank

Well, since I use all apps (on receiver, on Android, iOS, Browser, Mac and Windows) I actually lost track.

For Chrome app, deleting cache seems to have worked, on Mac app reducing the audio quality to 128 mbps made the interruptions go away. I leave it at that, worst I change to another streaming provider.

TERMS OF USE DEEZER COMMUNITY SITE