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Can't connect Deezer Wear OS (Galaxy Watch 4) with my account


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  • Tiny Dancer
  • December 5, 2022

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Your request (6795628) has been updated.

To add additional comments, reply to this email.

 

Deezer Support

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Kaltum (Deezer Support)

 

5 Dec 2022, 16:58 GMT

 

Hello Martin,

 

Our team found an issue on Android mobile app, the team will publish a hotfix today for release 7.0.18 to solve the issue.

 

Please check Google store later on for this version.

 

Thank you 

 

I just got an email from deezer. Hope it helps. 

 


  • December 5, 2022

Thank you @ELI137 for sharing this information. 👍

I just posted this in the German deezer community.

Hopefully the bug will be fixed with hotfix release 7.0.18.


  • Tiny Dancer
  • December 5, 2022

Here also broken, Galaxy Watch 5. Hope the fix is there soon! Hopefully before I go to the competitor. 


  • Tiny Dancer
  • December 6, 2022

still no working


  • Tiny Dancer
  • December 6, 2022

I just bought a yearly subscription because Tidal didn't support Wear OS. And it turns out that Deezer doesn't work either. Same problems as mentioned above. I'll wait a few days and if it doesn't work I'll just go elsewhere.


Same problem here in my Galaxy Watch 4. It's the first time I installed Deezer both on my phone and watch, so I had no previous cache or settings.


  • Tiny Dancer
  • December 8, 2022

Any news about this?

Did someone connect?


  • Tiny Dancer
  • December 8, 2022

Same issue for me. I'm waiting for the fix on the play store...


  • December 8, 2022

Hello all:

This has just been written in the German community: Version 7.0.18.81 should now be available for download in the Play Store, which can be used to link the watch. 🙂


  • Tiny Dancer
  • December 8, 2022

Same problem here, Galaxy Watch 5 Pro. I tried reinstalling the app on my phone and watch, and the issue still persists.

 

Edit: I managed to connect after updating the Deezer app on my phone


  • Tiny Dancer
  • December 9, 2022
Pyloouu wrote:

Same issue for me. I'm waiting for the fix on the play store...

That’s OK for me this morning, with the new update from google store!!! 

Great and thanks deezer :)

 


  • Tiny Dancer
  • December 10, 2022

Working for me as well ! Thanks !