Skip to main content
Answered

problem since update

  • July 11, 2022
  • 2 replies
  • 55 views
O
Guitar Hero

I just downloaded the new ios update on deezer. The tracks just don't play or stop playing after a few of them played and deezer sends a notification that I don't have a internet connection but I do! I restarted my device and re downloaded the app but nothing helped.

Am I the only one who has this problem since the new update?

Best answer by Yula

Hey @oliblob, what ios version do you have on your mobile? 

Does this happen on wifi or 4g? 

Can you send us a screenshot of what you see? 

This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

2 replies

Yula
Deezer Staff
Forum|alt.badge.img+10
  • Yula
  • Deezer Staff
  • Answer
  • July 14, 2022

Hey @oliblob, what ios version do you have on your mobile? 

Does this happen on wifi or 4g? 

Can you send us a screenshot of what you see? 

(She/her) add your pronouns to your signature!
    O
    Guitar Hero
    • oliblob
    • Author
    • Guitar Hero
    • July 18, 2022

    Suddenly it worked again (it still does) so I guess the wifi was overused or something like this .

    Thanks for your help.

    Oliblob

    TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement