Hello,
I can no longer see the album covers on any albums, playlists downloaded or not. All album covers have gone black. I shut down the phone to no avail and signed off but nothing seems to be working. Help!
Thanks
Denis
Page 1 / 1
Hi there
Sorry to hear that. Could you please give us more details about your phone and app version?
Have you tried uninstalling the app, restarting you phone, and reinstalling the Deezer app?
Hi!
Yes, I had to uninstall it finally. A bit of a drag to reload all the music but at least it works now.
thanks
Denis
Apologies for the inconvenience
Hello!
I'm suffering with the same issue; already tried the described solution (uninstall, clear cache, etc.), but the app doesn't show any album covers at all. It's the Android version, by the way.
Can someone help me?
I am having exactly this same issue. I have tried everything, re-installed the app, cleared cache, still no solution. Even updated to the most recent version, still it doesn't show. Can someone help with any other thing to try?
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.