iPhone login problem

I can’t seem to log in to my Deezer account on the iPhone app, but can still log in via web and smart tv. Is anyone else experiencing the same issue?


i rebooted my phone, deleted the Deezer app and reinstalled. Nothing worked :(


Best answer by dee_dirk 15 July 2022, 17:36

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Userlevel 7
Badge +17

Hey @M.j.g.poppe 

At this time the issue is mainly on mobile IOS/Android.

User having error message saying “you are not connected to internet”.

User have been unlogged and not able to log-in.

Website is working better but some pages may not respond correctly sometimes. Deezer is still investigating and trying to fix it.

Userlevel 7
Badge +7

@M.j.g.poppe  the service is up again and can be used but we are monitoring the situation.
Please do not hesitate to reach out if your should encounter recurring issues.
Thank you for your patience