iOS

Do you need help with Deezer on you iOS device? Ask your questions here!

  • 175 Topics
  • 784 Replies

175 Topics

T
Runaway Baby
Tal.StanekRunaway Baby
posted in iOS

Same playlist takes over all the time

Hi On my iphone, I play different playlists, but one of them always takes over.What can  I do d ?

3
Yula
Community Manager
1 year ago
Y
Runaway Baby
ysppRunaway Baby
asked in iOS

cant enter in my account

Hello, I moved from Russia to USA, in russia my account didn’t worked as planned, but now in Miami I can’t log in into my account, what can I do with it?when I enter as a yspp, it calls error It look like I was banned

2
Y
Runaway Baby
1 year ago
B
Runaway Baby
B3nraminRunaway Baby
asked in iOS

Flow et répétition de chansons

Bonjour, Depuis quelques semaines, j’ai remarqué un “nouveau” comportement, complètement buggé, de Flow.J’écoute la chanson “A” , ça passe à la chanson “B”, je passe “B” pour la chanson suivante et là c’est “A” qui revient… Si ça ne s’était produit qu’une fois je dirais “Bon OK, ça a buggé, c’est pas grave” sauf que ce comportement de Flow se reproduit encore et encore de façon aléatoire, tous les jours...Parfois c’est toutes les 5 chansons, parfois plus… J’avais récemment vidé le cache pour éviter trop de répétitions mais au final j’en ai encore plus…Il arrive aussi que d’un jour sur l’autre flow me propose EXACTEMENT la même playlist que la veille… c’est juste aberrant….Je me dit qu’avec 200+ coups de coeurs, 12 playlists persos, 58 albums et 25 artistes… ça pourrait me proposer quand même un peu plus de “choix” que très, très (très) souvent les mêmes chansons voire les mêmes playlists encore et encore…

1
B
Runaway Baby
3 months ago
N
Tiny Dancer
nstaceygTiny Dancer
posted in iOS

i want Deezer premium

 

2
Alfredo.
Moderator
1 year ago
T
Runaway Baby
twistmRunaway Baby
asked in iOS

4 mois offert

Je viens de abonnes au Deezer par carte cadeau mais je vaudrai savoir porquoi est prévu l’a débit si j’ai 4 mois gratuité avant de le première prélèvement  merci à tous 

1
Yula
Community Manager
6 months ago
F
Runaway Baby
Firecodeny531Runaway Baby
asked in iOS

Sonos troubleshooting

Just signed up today and having major issues using Deezer with my Sonos system.  Songs stop playing, they dont play on my entire group (get unable to connect try later or the message unstable network). Have no issues using my other music services. Any advise! Thanks

2
F
Runaway Baby
4 months ago
M
Tiny Dancer
Marjorie FariasTiny Dancer
asked in iOS

MS2004 error

Não consigo ouvir nenhuma música pelo app. Sai do Brasil e estou no Canadá agora, mas só aparece o erro MS2004. O que devo fazer para ouvir música?

2
L
Community Manager
15 days ago
G
Runaway Baby
Glend2Runaway Baby
asked in iOS

mobile app stops

I’m using iOs on an Xs, system version 15.6.1The app stops playing when the screen turns dark. I removed the app and reinstalled it. The problem was gone for a few days but now recurrs. 

2
G
Runaway Baby
1 year ago
E
Tiny Dancer
enteranuniqueusernameTiny Dancer
posted in iOS

Problems when playing "Shine on your crazy diamond" by pink floyd

Hello,I keep running into problems when playing this song: https://deezer.page.link/bHXABwBu36jPDA5E9 The track gets interrupted, often at the same time, at about 1:40-2:00.It sounds like deezer suddenly wants to play another song and then runs into an error, ending the stream completely.Am I the only one running into this problem? How could this be solved?(btw. I had this problem mainly on a MacBook Air 2020 on Safari. Latest software updates are installed.) Thanks! :)

2
bluezzbastardzz
Deezer Legend
10 months ago
T
Tiny Dancer
Taku TK NyamukapaTiny Dancer
asked in iOS

payment

I want to change my credit card for my payments 

1
GropplerZorn
Deezer Legend
3 months ago
M
Tiny Dancer
milanpantelic12003Tiny Dancer
asked in iOS

Help me to link acc

Hi i want to link my yettel premium deezer acc with my profile with code but i can’t do that. I am iphone user and i dont know how to do that so please help me with linking i want to use my premium acc. Becacuse i pay for that in my yettel pack.

1
Yula
Community Manager
9 months ago
T
Runaway Baby
tabbyspideyRunaway Baby
asked in iOS

Deezer through Audiopro

Hi, I use Audiopro speakers and stream using Deezer. I recently added Audiopro Link 2 to my multi room system. When I choose Deezer from my Link 2, I am being asked to log in to Deezer. When I do, although the email and password are correct. I get an error that says ‘invalid key.’ Would anyone have an idea as to why this happens?

1
L
Community Manager
2 months ago
D
Runaway Baby
Dan delgadoRunaway Baby
asked in iOS

account sharing

Is my Premium account shareable on a seperate phone?

2
D
Runaway Baby
9 days ago
I
Runaway Baby
Isabelly FofanoRunaway Baby
posted in iOS

oferta tim

Segue aí os anexos sobre minha oferta tim 

2
L
Community Manager
1 month ago
M
Runaway Baby
Muhammad.AbdulkadirRunaway Baby
posted in iOS

loading

hi whenever i try playing a song it’s not working it keeps saying error 

1
GropplerZorn
Deezer Legend
8 months ago
M
Runaway Baby
mikaeldafonsecaRunaway Baby
asked in iOS

can’t find an airplay speaker

Hijust installed an airplay speaker. Works fine in Spotify and can be found and played to. But it does not appear in Deezer. Any thoughts? The speaker is a Philips TAW8506 Thanks

1
Yula
Community Manager
1 year ago
M
Tiny Dancer
musiclover55Tiny Dancer
posted in iOS

account issue

I recently got a new phone and had to download and log in using my new phone however when I logged in it logs in with my correct current email but it doesn’t pull-up my Deezer account it acts like I’m a new person and when I go to my devices it says there are none with my account. Idk what to do because I just want to log into my account and listen to music. I currently have a premium subscription and it got renewed again yesterday 

1
dee_dirk
Deezer Legend
1 year ago
S
Runaway Baby
sparky16Runaway Baby
asked in iOS

SOUND

HI , I am  having problems with the sound , it seems to be kind of wavey  and keeps going up and down during tracks playing , my internet connection is good , so it’s not that , is there anything I can do  to improve this please as it’s very annoying .Thanks.

1
Alfredo.
Moderator
1 year ago
A
Tiny Dancer
Angus DuncanTiny Dancer
posted in iOS

Deletion of devices

When I cast from Deezer the Bose devices are incorrect, how do I delete, are these on Deezer, Google cast or Bose?

1
Yula
Community Manager
1 year ago
S
Runaway Baby
sguiguiRunaway Baby
asked in iOS

podcast shortcut on IOS

Dear all I have a very annoying issue that I would like to improve I listen to a designated podcast everyday and it does not appear on the music tab (listen recently) but on the podcast one (which is normal)I would like to create from my Home Screen a direct shortcut to access the designated podcast  without Siri is there a way to do that ?  thank you so much 

1
Yula
Community Manager
1 year ago
C
Runaway Baby
Cruz ErRunaway Baby
asked in iOS

Missing opening second of song

When I’m listening to an album or playlist, the beginning second(s) of the next song is missing when it starts playing…..

1
dee_dirk
Deezer Legend
1 year ago
A
Tiny Dancer
artemij.vinokurovTiny Dancer
posted in iOS

Deezer family

Hi. I want to change my premium plan to a family plan. How can I do that?

1
Nina Nebo
Deezer Legend
2 months ago
A
Runaway Baby
Abri KritzingerRunaway Baby
asked in iOS

King Julian - I like to move it

Until a couple of weeks ago the song “I like to move it” from the Madagscar movie, with King Julian as the artist worked fine, but then it changed to some other oriental instrumental composition. The thumbnail still show the character from the movie. Am I the only one having this problem? How is it possible? PS: don’t judge on the my song choices, I have a 2 year old son and 5 year old daughter.

3
A
Runaway Baby
3 months ago
B
Runaway Baby
bjjRunaway Baby
posted in iOS

iOS skips first second of song over bluetooth

This didn’t used to happen playing Deezer over bluetooth from my iphone to my stereo, and I’m not sure when it started, but the first second or so of every song gets skipped, and then starts playing. Another clue - when I play a podcast, it skips DURING the podcast every few seconds or so… podcasts are basically unlistenable.Anyone else having this issue?iOS 15.7.3iPhone 6s PlusDeezer 9.35.0.2

1
Yula
Community Manager
5 months ago
N
Runaway Baby
Nicky PriestmanRunaway Baby
asked in iOS

error

Hi for the few weeks I’m having trouble with play tracks you just push play and nothing happens and then there a error message it’s happening more now and just wanted to no why this is happening and is it anything to do with any up dates. Is so annoying as can’t add music to playlist and now with the cost of it going up to be honest if you can’t play and add songs you want what’s the point 

1
Yula
Community Manager
9 months ago
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