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Do you need help with Deezer on you iOS device? Ask your questions here!

242 Topics
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242 Topics

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Nathan PietRunaway Baby

asked in iOS

All my musics are grayed out. I can't listen any music on my Iphone

Hello, I’m from France and since 1,5 months, I living in Japan. Since I’m in Japan, I can’t listen any music on my Iphone. However, it works well on my computer (Macbook). The reason is that, on my phone, musics are all greyed out in my playlists and for music out of my playlists, it loads endlessly. I tried to log out and log in, remove the app and download it, change the country location but nothing worked… I’ve the last version of iOS and deezer. For my subscription, I’ve Deezer Family, and my brother has also an iPhone, but he doesn’t have any problem with it. If someone knows the reason….Thanks a lotNathan

1 month ago

JohnLRunaway Baby

asked in iOS

nassar aliRunaway Baby

asked in iOS

music transfer

I am trying to transfer my favourites from a YouTube using tune my music but it doesn’t work or transfer my music. I am a Uk premium member. Is this function not available to uk members?

3 months ago

Jonathan WangRunaway Baby

asked in iOS

Deezer is not working on Apple Carplay

HI everyone.I can’t adjust volume for Deezer while using Apple Carplay. Deezer app seems buggy. I can’t see the current music that I am playing now and I can’t play backward or forward for my music. I can’t use Deezer in Apple Carplay to play music and only through my phone.

5 months ago

Khb90Runaway Baby

asked in iOS

All podcast episodes unmarked as played

I’ve been listening to a podcast, which I started listening to on another app but then a year ago switched to Deezer. now all the episodes I have listened to on Deezer and got marked played from that and the ones I manually marked as played have lost that tag, so now I have to manually sort through hundreds of podcasts to mark them played again and check if I already have listened to them.Anyone gotten a similar thing happen and is there a way to fix it?It takes an annoyingly long time to manually check all episodes to see which one I should play next.

1 year ago

Dries MockersRunaway Baby

asked in iOS

[bug report] lyrics not displaying on iOS version 9.25.0.3

iOS Deezer version 9.25.0.3Lyrics open, but display nothing (see image)Tried:-clearing cache-restarting phone- happens for every song- happens when connected to wifi and 4g

1 year ago

vdataRunaway Baby

asked in iOS

Siri not working for bands

For a few months ago, Siri does not play musc from many bands correctly. For example, "Hey Siri play Take That on Deezer." just plays a Take That song (You and me) and other unrelated songs.

9 days ago

Dan MoskovitsRunaway Baby

asked in iOS

360 Server issues?

Is anyone else having a issue with trying to search for music while listening on the 360 app?I’m brand new to the community, and I understand that it’s a work in progress, but not being able to simply search while listening is frustrating.music keeps playing through headphones by the way, just can’t interact with the app at all (and yes I’ve tried turning off and on again in all contexts).Running IOS 15 point whatever the f*** on iPhone 12 Thanks in advance,

1 year ago

andsimLover

posted in iOS

ipad airplay volume changes while clicking bottom bar to show cover

This issue has been going on for a while now.Many times at the moment I click on the bottom bar to show the full cover the volume gets dropped a lot and I have to adjust it back. It's very annoying. If I repeat the action right after it does not happen again while after a while I use the ipad for other apps it may happen again.Hoper you will find the reason. Thx

6 months ago

Dave CaslinRunaway Baby

asked in iOS

Siri works for bands, but not songs

I have a Deezer Premium account (via a Family Account) “Hey Siri, play Led Zeppelin” works as expected.“Hey Siri, play Black Dog by Led Zeppelin” results in Siri saying “Ok, playing Black Dog” and then Deezer playing a completely random song, seemingly from my Flow List. This seems similar to problems I have on Deezer Desktop where searching for a given song shows a correct result list but then Deezer plays a random related song when I click to pay. I’m starting to question the point of paying for Premium if some of the basic perks of the service don’t work on any of my devices.

1 year ago

ppahvRunaway Baby

posted in iOS

REPEAT issue when playing from car Bluetooth

Hi there,I'm coming back to you with an annoying problem that was described in this thread a few months ago:Basically, every time I start my car and connect my phone to Bluetooth, Deezer automatically puts the playlist in REPEAT mode. I always have to turn off REPEAT mode before driving.However, contrary to my message in the above thread, Deezer doesn't go back to REPEAT mode when Google Maps or Apple Maps give voice instructions.So I think the latest updates have partially fixed the problem, but they haven't solved the fact that Deezer defaults to REPEAT mode every time I start my car and play music via Bluetooth.Here's my configuration (as mentioned in the thread above): - I’m running Deezer 10.3.0.5 ;- iPhone 12 on iOS 17.2.1 ;- The car is a Mercedes C-Class C200 with Mercedes Infotainment (I couldn't find a specific name in the manual). According to the list of Bluetooth devices on my phone, the media centre is detected as MB Bluetooth. But it's clearly not MBUX as it's fitted with

1 month ago

flightwatchRunaway Baby

asked in iOS

USB in-car conection issue

In-car screen no longer displays album art work since last Deezer update. Please can you investigate if the last software update has corrupted the album art work transfer from my iPhone 8SE 2020 to the in car entertainment on a Peugeot 108. This is a USB connection that has worked since I purchased the car 18 months ago. The failure coincided with your last update but not the IOS update that occurred weeks before.

1 year ago

VeroshihRunaway Baby

posted in iOS

All artists not showing Discography section, no albums shows up.

I'm the new user.In my iPhone 13 (ios 17.1.2), all artists not showing Discography section, no albums shows up.But the article 4 months ago said that the problem would be corrected!?"In the Beta 9.44 version, the situation has already been resolved and the display of all content appears.In the normal version the resolution of the problem will be available from the 24th to the 25th of July."

4 months ago

KarlaPRunaway Baby

asked in iOS

Deezer shuts down by itself

Why does my Deezer keep dropping out. The song plays for 1 minute, then the mobile phone goes black and instead of the songs continuing, it turns off completely. This started happening a few months ago. Why? How can I fix it?

6 months ago

awsteenohLover

asked in iOS

Listen next on iOS?

I have a “listen next” option when on desktop (great feature!) but not on iOS. Is that just not an option on mobile for some reason?

9 months ago

ntilley905Runaway Baby

asked in iOS

iOS App Switching Playlists

Hello! As of today for whatever reason my mobile app is repeatedly changing what playlist it is playing from seemingly at random. I have been streaming from Flow, and when a song ends it will change to a playlist I have favorited and downloaded. Sometimes this happens every song, other times it will play a few songs before switching. When it does switch, sometimes it just plays the new song and others it will play about one second and then pause itself. I have an Apple Watch with the Deezer app installed but it is not running during this. I am listening via Bluetooth headphones and have not touched their controls. I have attempted to restart the Deezer app multiple times and have restarted my phone. How should I go about resolving this? It has made the app completely unusable at the moment.

1 year ago

Lungile MabumbuluRunaway Baby

asked in iOS

Can’t view fans on an album anymore on the new update

Can’t view fans on an album anymore on the new update, for my Apple iPhone XR

17 days ago

Toni.BRunaway Baby

asked in iOS

Deezer not showing in « Now Playing » on iOS and AppleWatch

Hello,Since the last update (with the new logo), music playing in Deezer does not appear on the iOS “Now Playing” widget, on the Lock Screen, and of course on the Apple Watch “Now Playing” section. Which means that if I want to, say, skip a song or pause, I have to unlock my phone, find the Deezer icon, open the app and find the controls. It happens on all of my family’s devices, running iOS 17 ou 16, and no other iPhone settings have changed since the Deezer app update. Please fix it.

4 months ago

basselope7Runaway Baby

asked in iOS

Vocals are muffled but instruments sound fine

On the app for iOS I’m suddenly getting a strange problem: the vocals of the song are muffled and sound like the singer is far away, but the instruments all sound normal. I’ve tried every settings change I can see and nothing works.Incidentally, I’ve gotten this same problem on another app before, and the situation there was to sign out of all other devices. But that doesn’t seem to apply here because one, there is no setting where I can sign out of all devices with one click, and two, according to my app, my phone is the only device connected to my account… which isn’t true. (I have my desktop and laptop connected and yet those aren’t listed in the app.)I have an iPhone 7 running iOS 15.4.1 and the app is the latest version as well. It’s not an issue of updating. Please help.

2 years ago

n_vol_1235Tiny Dancer

asked in iOS

free premium

Hi there,my name is Nikita,and I from Ukraine,please tell me about free premium for Ukrainian,thank you for time

2 years ago

carloom

asked in iOS

Error with the app: downloaded music gone after update

Hi there, Since the last update of my iOS App, all my downloaded music and playlists have been deleted. But still have it in my flow.... I tried to delete the app and install it again but still the same... Anyone having same troubles ?

1 year ago

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