Cant play music on iphone SE, only Podcasts?

  • 11 January 2023
  • 1 reply

I have recently bought my daughter an iPhone and added the Deezer app as part of a Deezer family subscription. It will not let her play any music at all - unable to load, all songs are greyed out, not just the explicit ones. Nothing at all to do with Wi-Fi or connectivity as oddly it will let her play podcasts. Any ideas? I have checked all settings that I can.. thanks

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1 reply

Userlevel 7
Badge +10

Hello, @ankur A 

It makes me think of a location error, is the phone set on a country where we are not available?