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Allow multiple logins for Family Subscription

7 years ago
November 4, 2017
170 replies
7471 views

pmcelreavy
Tiny Dancer
1 reply

Our master account is mine and I've created two secondary accounts: my wife, and my daughter (6 years old).

Could we add a way to have the secondary accounts log in without needing to log into the master account? Here are the reasons:

1. I use a really complex password that my wife cannot remember.
2. My daughter is using our old Squeezebox and it only can connect to the master account and no secondary. If the secondary user could independently log in, that wouldn't be a problem. I'm guessing many more apps would act like this.
3. Sonos only allows 1 Deezer source per email address. Allowing secondary user login would circumvent this issue.
4. My Master account isn’t interested in kiddy music but because we do listen to kiddy music on Sonos and Squeezebox, the Flow will be affected by and ruin it.

Pinned reply

Rafael.

Family members can be added to a Deezer Family plan as an Independent account with their own password or a Profile. Please see here -

Allow multiple logins for Family Subscription Live
245 Votes

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Page 7 / 7

waynewigga
Tiny Dancer
1 reply
4 years ago
June 16, 2020

I have two individual subscriptions and would like to move these to a family subscription. Ideally we do not want to lose the downloads and playlists for these individual subscriptions.

+10

Rob Igo
The OG
2981 replies
4 years ago
June 17, 2020

Hi @waynewigga

I think there’s a new change coming next week to how family accounts are added! - personally I’d wait until Monday / Tuesday next week and check back in here ;)

I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)

Kevin Deezer
Lucky Star
1595 replies
4 years ago
June 17, 2020

Hello @waynewigga, indeed, as @Rob Igo mentioned I’d wait a few days that the new Family offer feature is released, it will make what you’re requesting much easier. Right now to achieve what you need, you basically have to go through our support team so that they transfer the favourites from one of your accounts to one of the profiles of the Family subscription.

Have a nice day!

https://www.deezer.com/en/profile/3421485864

Alblinux
Lover
74 replies
4 years ago
June 18, 2020

Kevin Deezer wrote:

Have a nice day!

Those few days actually are a “ release date” I CAN’T WAIT COME ON! XD

the spotify family is free right now.. and I don’t want to stay many days at this way!

a1997

Kevin Deezer
Lucky Star
1595 replies
4 years ago
June 18, 2020

@Alblinux believe me… We can’t wait either :smiley: A lot of of projects or fixes are being released since a few weeks, it’s quite intense at the moment.

https://www.deezer.com/en/profile/3421485864

Alblinux
Lover
74 replies
4 years ago
June 21, 2020

Rob Igo wrote:

Good morning @Alblinux

try and make it 14…. ;) (just a feeling… :P )

two days left. Does someone want to bet?

a1997

+10

Rob Igo
The OG
2981 replies
4 years ago
June 22, 2020

Hi @Alblinux

I win the bet, you owe me. It’s live.. you can send an invite and they can have their own account :)

how much did we bet btw - £50k…. I’ll send you my bank details for the transfer.. :)

Any questions let us all know - enjoy the music :)

I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)

Kevin Deezer
Lucky Star
1595 replies
4 years ago
June 22, 2020

Joining Deezer Family has just become much easier

:no_mouth:

https://www.deezer.com/en/profile/3421485864

Alblinux
Lover
74 replies
4 years ago
June 22, 2020

Rob Igo wrote:

Hi @Alblinux

I win the bet, you owe me. It’s live.. you can send an invite and they can have their own account :)

how much did we bet btw - £50k…. I’ll send you my bank details for the transfer.. :)

Any questions let us all know - enjoy the music :)

you have news before us! it’s not fair JJAJ

No, seriosly, how did you know?

a1997

ongakufi
Tiny Dancer
5 replies
4 years ago
June 22, 2020

Well done. Thank you!

+10

Rob Igo
The OG
2981 replies
4 years ago
June 23, 2020

Alblinux wrote:

Rob Igo wrote:

Hi @Alblinux

I win the bet, you owe me. It’s live.. you can send an invite and they can have their own account :)

how much did we bet btw - £50k…. I’ll send you my bank details for the transfer.. :)

Any questions let us all know - enjoy the music :)

you have news before us! it’s not fair JJAJ

No, seriosly, how did you know?

@Alblinux I could tell you how I knew but it will cost you £50k :) :)

I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)

Rudi
Alien SuperStar
14342 replies
4 years ago
June 23, 2020

Hey @Alblinux he's a Deezer Legend, that's one of the advantages of being part of 'the club' :sunglasses:

@Rob Igo @Noam Asulin @bluezzbastardzz @walker are super Deezer fans that love to share their knowledge and help other users here. They represent Deezer as ambassadors and provide real time feedback for us to improve our service. You can be one too, I've seen you around lately :wink:

On another note, I'm glad we finally completed this feature - hope you all love it the same way we do!

Alblinux
Lover
74 replies
4 years ago
June 23, 2020

Rudi wrote:

Hey @Alblinux he's a Deezer Legend, that's one of the advantages of being part of 'the club' :sunglasses:

On another note, I'm glad we finally completed this feature - hope you all love it the same way we do!

little by litlle. Neverthless, if there is support for Linux in a shot-term future it’s much probably that I will be here for years like I’ve been in spotify.

a1997

Alblinux
Lover
74 replies
4 years ago
June 23, 2020

Rob Igo wrote:

Alblinux wrote:

Rob Igo wrote:

Hi @Alblinux

I win the bet, you owe me. It’s live.. you can send an invite and they can have their own account :)

how much did we bet btw - £50k…. I’ll send you my bank details for the transfer.. :)

Any questions let us all know - enjoy the music :)

you have news before us! it’s not fair JJAJ

No, seriosly, how did you know?

@Alblinux I could tell you how I knew but it will cost you £50k :)

Not sufficient paid by deezer that needs my bills??! !
It’s a joke eh

a1997

Kevin Deezer
Lucky Star
1595 replies
4 years ago
June 24, 2020

Alblinux wrote:

little by litlle. Neverthless, if there is support for Linux in a shot-term future it’s much probably that I will be here for years like I’ve been in spotify.

@Alblinux We’re not forgetting this :slight_smile: We are constantly reminding our teams about this request, and I think they understand now that there is a real need, we just need to find the time between projects to make it happen.

https://www.deezer.com/en/profile/3421485864

Alblinux
Lover
74 replies
4 years ago
June 24, 2020

Kevin Deezer wrote:

Alblinux wrote:

little by litlle. Neverthless, if there is support for Linux in a shot-term future it’s much probably that I will be here for years like I’ve been in spotify.

in the next month's surely you will have time

a1997

Rafael.
Alien SuperStar
8634 replies
4 years ago
January 13, 2021

Updated idea status Replied by Deezer → Live

Rafael.
Alien SuperStar
8634 replies
4 years ago
January 13, 2021

Family members can be added to a Deezer Family plan as an Independent account with their own password or a Profile. Please see here -

Allow multiple logins for Family Subscription Live
245 Votes

busfender
Tiny Dancer
1 reply
2 years ago
September 5, 2022

The problem:

Family account can have either a profile or an independent account.

Under 16s require a profile, but profiles can be switched because they can only exist within the main admin account, so negating the point of having the explicit and parental controls!

You cannot control the explicit lyrics filter for an independent account linked to the main admin account.

gezzura
Runaway Baby
3 replies
1 year ago
January 2, 2024

busfender wrote:

The problem:

Family account can have either a profile or an independent account.

Under 16s require a profile, but profiles can be switched because they can only exist within the main admin account, so negating the point of having the explicit and parental controls!

You cannot control the explicit lyrics filter for an independent account linked to the main admin account.

Come on folks this is just a loose end begging to be tied! either:

PIN/Password when switching profiles or
Explicit lyric control over non-admin accounts

🙏

Page 7 / 7

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