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Need Parental Controls in the Deezer Family Plan for teenagers (not kids)

  • Zgy
  • Jorge Nova

  • Runaway Baby
  • 3 replies

I see a few posts in the forum with people asking if this can be done, but do not see it as an actual suggestion in the “Got an idea?” forum.

When a person subscribes to the family plan, they should have some settings they can control for any member on the plan - whether it is a kids account or not.  There are times when you want a teen to have access to some songs, but not all of them and certainly more than the kids account.  Right now there is no way to restrict content for that sub account (which you can do on other services). 

It would be really great if you could go a step beyond the other services and give a few options in parental controls (1) Do Not allow explicit content (2) Restrict certain songs (3) Restrict certain artists.

10 replies

Rafael.
Alien SuperStar
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  • Alien SuperStar
  • 8543 replies
  • September 24, 2020

Hi @WCity, we already have it:

How to create a Deezer Kid profile

You can create a Kid profile for children under 12 for child-friendly tailored content. The process to create a Kid profile is the same as a Profile just follow these additional steps:

  • Select the checkbox Check_Box_Pink.jpg next to Kid profile on deezer.com (or use the slider Slider_Download_Edited.png on mobile to Activate Deezer Kids)
  • You will also need to review our Privacy Policy and tick the box next to Consent for Minor Account (use the slider Slider_Download_Edited.png on mobile)
  • Select Create (Create Profile on mobile) to save the profile

https://support.deezer.com/hc/en-gb/articles/206096891-Adding-a-Deezer-Family-member


  • Author
  • Runaway Baby
  • 3 replies
  • September 24, 2020

@Rafael., I don’t think you read the details in my post.  This would be for teenagers.  The Kids account does not cut it.  Other services offer this type of feature it is a major draw back for the family account at Deezer.

 

 


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14316 replies
  • September 26, 2020

Hey @WCity 

Thanks for coming back. 

Have you also tried toggling the explicit filter on from the app's display settings? This can be done on a 'normal' profile, which should then be more suitable for teenagers.

For more info, please see here and let me know how it helps :v_tone2:


  • Author
  • Runaway Baby
  • 3 replies
  • September 26, 2020

The problem with that suggestion is the teen can go in and undo the setting very easily themselves and I would never know they had made the change.  Again, other services offer the feature I want and you are behind.  I really like how the app and software work for Deezer as an individual user.  This is just a major flaw when wanting a family plan and is forcing me to use a different service.

By the way this should not be marked as already exists because it does not already exist. 


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14316 replies
  • September 28, 2020

Thank you for coming back and for the further explanation @WCity 

This is a very good suggestion, Deezer is interested in. I've changed the status of your suggestion and passed the comments on :v_tone2:


  • Runaway Baby
  • 2 replies
  • October 5, 2020

I think it is a great idea to have an option of asking a password for inappropriate content. That's how you can make using safe for people who want to be blocked to in appropriate content all the time. For example parents who buy a premium account for there child


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  • Hitmaker
  • 2595 replies
  • October 5, 2020

Thank you for your time.

I gave it a vote. I think especially on Family plans it could be awesome!


  • Runaway Baby
  • 2 replies
  • October 5, 2020

I think it is necessary for all plans


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  • Hitmaker
  • 2595 replies
  • October 6, 2020
Aaronc wrote:

I think it is necessary for all plans

It absolutely is! When posted here, your opinion is noted.

We are making it better product posting feedback and suggestions here on this site.

Thank you so much for listening music on Deezer!


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14316 replies
  • October 6, 2020

Don't forget to vote above @Aaronc :thumbsup_tone2:


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