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Require account holder's password (or PIN) when switching profiles

Related products:Features
  • September 27, 2021
  • 8 replies
  • 478 views

Background: I have a Deezer Family subscription and I am the Admin. I have a few kids who have devices of their own and I’d want to let them listen to music with their own devices. I am aware, that kids are too young to have their own Deezer Accounts yet and that I can login with my own Deezer Account on their devices and setup a profile for them.

Problem is that kids can escape their own profiles just like that. I can set content filters (e.g. mark profiles as kids’ profile), but it’s pretty much useless if they can just switch profiles however they like.

So, it would be great if switching off from a kids profile would ask either a password (or preferably a PIN code) of the parent who has actually logged in with a Deezer Account into each kid’s device.

This is a question/feature request that has been here earlier, but they have been marked as “already exists” while that is not true at all:

  • Joining as independent account cannot be done as my kids are still too young to have Deezer accounts of their own, according to Deezers Terms of Service
  • While an adult can actually setup profiles for kids with required level of content filtering, child can still escape their profile whenever they want.

 

So, please disallow profile switching without a verification from Admin.

8 replies

Rafael.
Alien SuperStar
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  • Alien SuperStar
  • 8634 replies
  • October 16, 2021
Updated idea statusNewIn discussion

Rafael.
Alien SuperStar
Forum|alt.badge.img+7
  • Alien SuperStar
  • 8634 replies
  • October 16, 2021

Hi Jylipaa, I agree! I'm happy to pass this feedback on to the right team!


rachyroorooroo
Runaway Baby

This really does need addressing, I have switched my family to Spotify because I couldn't keep my children safe from accessing explicit content. 

Would happily switch back to Deezer once addressed because we prefer Deezer in many other ways including having flow and voice search. 


  • Author
  • Runaway Baby
  • 5 replies
  • January 31, 2022

Yep, this is pretty much the deal breaker here. Tidal offers individual accounts (kid just cannot select other users as only kid’s own credentials are in use), but absolutely no parental control over content. Deezer’s “select profile” feature is very good and limiting kids escaping from it would make it solid gold.


  • Tiny Dancer
  • 2 replies
  • December 18, 2023

more than 2 years has passed and no update what is the status of this feature, because the whole kids account is design by someone without kids I think. How can you make this without a pin or lock!? 


  • Tiny Dancer
  • 1 reply
  • November 29, 2024

Yeah, I just discovered this when try to make an account for our 10 year old who loves Deezer.  It seems like a pretty simple fix to add a PIN so the child cannot change their profile to the admin’s profile.

If this still isn’t fixed after 4 years, I will be ending my Family account because what’s the point.

Please let me know immediately if this has been fixed.


  • Tiny Dancer
  • 7 replies
  • November 29, 2024

Deezer doesn't currently offer a PIN or password to lock kids into their profiles, but content filters can help manage what they can access. It’s a great idea to add a feature like this, so I recommend submitting feedback to Deezer directly.


  • Tiny Dancer
  • 2 replies
  • February 12, 2025

I'm in the same situation as the original poster. I've been a long time Spotify user and just started my trial with Deezer. I understand that kids under 16years old are not allowed to their own account. I like that I can create profiles for my kids. I would like to see a Disney+ like option. Each member of the family under 16yo gets a profile. Switching to my/the admin account they need to enter a pin. I don't want them to change any account/membership options.


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