Your computer seems to be offline. We'll keep trying to connect.

This is annoying. Everything works fine on my system. I manage my security settings with intent. Just remove the message already. At least let me click it and have it no display again until I restart the app. I loath nagging software. 

I find it strange that this issue is still ongoing. I’m seeing the same behaviour. I also use a VPN, and it seems likely the app is failing to load something non-essential, possibly tracking or advertising related, even though playback works perfectly.

At this point, the simplest fix feels obvious. Just hide the banner. If someone is genuinely offline, they already know. If they’re not offline, being told they are is confusing and unhelpful.

What makes this especially frustrating is that this problem has been reported for years, with repeated assurances that it’s fixed, yet it keeps reappearing. It’s disappointing, particularly as I moved from Spotify and otherwise find Deezer as good, if not better.

There are plenty of clear explanations from users about what’s happening. It would be good to see that feedback finally acted on.

+1 Please request that the product team removes tracking calls from testing if the service is online. The message, a result of blocked calls to rec.deezer.com and *.braze.com, is misleading.

This bug is annoying me for years now. macOS app. Please fix it

It is unbelievable that this is still happening. I want to use Deezer but every time I look at it I want to delete it because it is constantly grabbing my attention with this stupid notification that my computer is offline when it is not offline. It is online all day and this message appears hundreds of times per day. I move my window so that another one will cover the part of it that constantly wakes up to tell me that my computer isn’t working. I really hate this notification and it is astonishing that the timestamps on the comments are in the `y` range, especially in the `5y` range. 

On Spotify they also have an issue that has also been open for years in which they displayed a stupid notification to “Listen on your speaker” which was some old encouragement to connect a Bluetooth speaker, but the message never went away and the thread was many pages long of people saying things just like people are saying in this thread:

• My computer is not offline
• My computer is actually online instead
• Of course I am listening to music on a speaker. It is a necessary component involved in the transmission of sound to the human ear. I do not need your notification to inform me of this

Notifications are one of the most important things in human life to get right. Y’all have told me thousands and thousands of times that my computer is offline and that you’ll keep trying to reconnect, and you have been wrong about this for thousands and thousands of times.

The amount of time that y’all are directly responsible for needlessly taking my attention away from something else just to notice the message that tells me my computer is offline is substantial. I really want this notification to go away and I never want to see it again.

I ditched Spotify due to its obvious, inevitable decline into enshiattification and there was a day I decided it was going to be the last day that it would ever have the opportunity it would ever get to tell me that I should try listening to music on my speaker. I was with them for over 10 years. I have been looking at this notification on Deezer for only 1 year, but I do not plan on asking for 9 years to reach parity with Spotify. I am willing to try another provider or just stop listening to music forever if super simple annoying stuff like this just _won’t_ be acknowledged in any meaningful way or fixed outright.It’s simple for everyone. The absolute worst human developer on your team could get this done in an hour, tops, and Claude could create the issue, open the branch, make the change and write the PR in one second. You could literally just grant this wish into existence while you are reading this comment and it would have it done by the time I end this sentence.

I picked up Deezer only about 6 months ago, after deciding to move away from Spotify, and I’m shocked that this has been an issue for 5 years. For me it doesn’t affect playback (thank god), but once I’ve had the app open long enough it’s pretty much guaranteed to pop up and never go away. I always use the desktop app, and it happens there, but I also tried the browser version just now and it was still there (even after zapping it with Ublock as some comments suggested). I suspect this might be why my computer “forgets” I’m playing music and, when I use the pause/play button (Macbook Air), it decides to open iTunes instead of Deezer, forcing me to quit iTunes and manually go back to Deezer and hit play there, which is tedious and annoying.

It’s ridiculous that this is still unfixed, and it’s even more ridiculous that it seems to be related to third party trackers. We are already paying for the app. Don’t try to squeeze more money out of your customer base by violating their privacy with some random crap that makes the app irritating at best and unusable at worst. Please do something about this before the timestamp on my comment ends up saying “5y” too. (The sooner the better!)