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Your computer seems to be offline. We'll keep trying to connect.

  • July 15, 2020
  • 80 replies
  • 4448 views

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80 replies

  • Roadie
  • November 15, 2025

This is annoying. Everything works fine on my system. I manage my security settings with intent. Just remove the message already. At least let me click it and have it no display again until I restart the app. I loath nagging software. 


BinaryMoon
Roadie
  • December 18, 2025

I find it strange that this issue is still ongoing. I’m seeing the same behaviour. I also use a VPN, and it seems likely the app is failing to load something non-essential, possibly tracking or advertising related, even though playback works perfectly.

At this point, the simplest fix feels obvious. Just hide the banner. If someone is genuinely offline, they already know. If they’re not offline, being told they are is confusing and unhelpful.

What makes this especially frustrating is that this problem has been reported for years, with repeated assurances that it’s fixed, yet it keeps reappearing. It’s disappointing, particularly as I moved from Spotify and otherwise find Deezer as good, if not better.

There are plenty of clear explanations from users about what’s happening. It would be good to see that feedback finally acted on.

 


  • Hitmaker
  • January 19, 2026

+1 Please request that the product team removes tracking calls from testing if the service is online. The message, a result of blocked calls to rec.deezer.com and *.braze.com, is misleading.


  • Roadie
  • January 19, 2026

This bug is annoying me for years now. macOS app. Please fix it


  • Roadie
  • March 13, 2026

It is unbelievable that this is still happening. I want to use Deezer but every time I look at it I want to delete it because it is constantly grabbing my attention with this stupid notification that my computer is offline when it is not offline. It is online all day and this message appears hundreds of times per day. I move my window so that another one will cover the part of it that constantly wakes up to tell me that my computer isn’t working. I really hate this notification and it is astonishing that the timestamps on the comments are in the `y` range, especially in the `5y` range. 

On Spotify they also have an issue that has also been open for years in which they displayed a stupid notification to “Listen on your speaker” which was some old encouragement to connect a Bluetooth speaker, but the message never went away and the thread was many pages long of people saying things just like people are saying in this thread:

  • My computer is not offline
  • My computer is actually online instead
  • Of course I am listening to music on a speaker. It is a necessary component involved in the transmission of sound to the human ear. I do not need your notification to inform me of this

Notifications are one of the most important things in human life to get right. Y’all have told me thousands and thousands of times that my computer is offline and that you’ll keep trying to reconnect, and you have been wrong about this for thousands and thousands of times.

The amount of time that y’all are directly responsible for needlessly taking my attention away from something else just to notice the message that tells me my computer is offline is substantial. I really want this notification to go away and I never want to see it again.

I ditched Spotify due to its obvious, inevitable decline into enshiattification and there was a day I decided it was going to be the last day that it would ever have the opportunity it would ever get to tell me that I should try listening to music on my speaker. I was with them for over 10 years. I have been looking at this notification on Deezer for only 1 year, but I do not plan on asking for 9 years to reach parity with Spotify. I am willing to try another provider or just stop listening to music forever if super simple annoying stuff like this just _won’t_ be acknowledged in any meaningful way or fixed outright.It’s simple for everyone. The absolute worst human developer on your team could get this done in an hour, tops, and Claude could create the issue, open the branch, make the change and write the PR in one second. You could literally just grant this wish into existence while you are reading this comment and it would have it done by the time I end this sentence.