include
Answered

Shazam link to Deezer not working on Android and iOS

  • 16 January 2021
  • 82 replies
  • 3610 views


Show first post

82 replies

Removed both apps,  cleared the cache, restarted, reinstalled. Didn't work. I have a Samsung S21 Ultra 

Still fixing for over a month I see

Userlevel 7
Badge +7

Sorry about that @John Sweeney and yes @Freezer, our devs actually deemed this problem fixed.

Is there a way you can upload the Shazam and Deezer apps @John Sweeney? What's your device model and OS?

Same problem on iPhone 11 Pro Max. 

 

Deleted shazam and Deezer, restarted the phone and reinstalled both apps. The problem is still there.

Userlevel 7
Badge +7

Thanks for letting us know @Kandi Ya Kandiwapa I'll pass the info on :relaxed:

Hi @Ms P 

We really appreciate your feedback and I'll be forwarding your comments to the teams involved. Please bear in mind, as I mentioned above, that Deezer doesn't develop Shazam so there's nothing further we can do to enable this.

In any case, we'll reach out to Apple as usual, but please forward your feedback to Shazam themselves, as well. Have a nice weekend!

Userlevel 7
Badge +7

Hi there @Joseph Agu 

Thanks for adding to the discussion Have you tried uninstalling Shazam, restarting your phone and reinstalling it again? Please confirm, we're looking into this :thumbsup_tone2:

Userlevel 7
Badge +7

That'd be lovely if you could give us some feedback for improvements, Pablo! @Paweł Fenert :grin:

Reply