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Repetitive "Shuffle my music" // keeps playing the same songs


Userlevel 4
I used to use FLOW all the time, but it played the same music over and over, sometimes one song would play twice in 15 minutes. When I recently discovered "Shuffle My Music" I was happy because I could see what was going to be played and it wouldn't repeat anything (at least not for the 50 songs of the playlist). However, "Shuffle My Music" still suffers from issues FLOW had, namely only playing one or two specific songs from favourite artists and playing the same songs every time. If I pressed "Shuffle My Music" multiple times you can be sure that 80% of the songs in any playlist would be in every other playlist.
So, my question: how do I fix My Music? How do I get FLOW or "Shuffle My Music" to have variety? How do I get more than one song from an artist (no matter how many albums and songs they may have) to play?
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Best answer by Pia.Deezer 4 December 2019, 13:01

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Userlevel 7
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@rosecottage @MusicIsLife1122 Thanks a lot for the feedback! I've moved your comments to this topic as I've already raised this with the team. I haven't had an update yet but will let you know as soon as I have more info!
I have the same problem. With "Shuffle my music". Is it only 15 songs that Deezer chooses to shuffle per day, or something like that?
Userlevel 7
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I have the same problem. With "Shuffle my music". Is it only 15 songs that Deezer chooses to shuffle per day, or something like that?

Have you tried clearing the cache?
Userlevel 1
I wanted to add for the desktop app does it only shuffle songs from your favorites? I wish it would Shuffle songs from your entire albums list playlists etc.
Userlevel 7
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To Shuffle everything, go to My music > shuffle my music. That should should shuffle for everything you have saved, not only fav songs 😉
Userlevel 1
Hey Ana. It doesn't, there maybe be 2 that are not starred and when I say 2 I mean 2. And again thus seems to be a desktop problem on an iMac.
Userlevel 1
Actually same goes for both mobile and app. The best option is you can shuffle play your downloaded album better which are there not limited to the starred limitation. Seriously though. You guys should look into this and maybe ease the track mix to at least 100.
Userlevel 7
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That's odd, I use the desktop on a mac too and it definitely shuffles from everything. For me it's easy to check because I don't really have many favorites (I use the favorites more to keep track of songs I'm currently obsessed with 😃 ) as you have many favorites and fav albums it might be a bit harder to check but I'll do some tests and investigate this for you 👍
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Thanks Ana. Really appreciate it.
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Had one thing to add. Just wanted to bring to your attention the music apps page in the android versuon, allot of the apps don't work. Only the ones with the Deezer simbol work. The ones with an android symbol beside it and I am using an android phone never work. You guys aware of this? To bad cause one if them involved typing and artist name and getting recommendations for artists that gave the same vibe.
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Had one thing to add. Just wanted to bring to your attention the music apps page in the android versuon, allot of the apps don't work. Only the ones with the Deezer simbol work. The ones with an android symbol beside it and I am using an android phone never work. You guys aware of this? To bad cause one if them involved typing and artist name and getting recommendations for artists that gave the same vibe.

Hi there 🙂 Thanks a lot for the info. Can you give me a few names? Happy to check 🙂
I only just rejoined, using a 152songs/10 hour playlist as a experiment today, why have i only heard less than a third of this playlist? Keeps repeating songs. I heard mumford and sons the cave 4 times, princes songs the same and one song 3 times! Twice in an hour! If i stopped it to take the dog out, on restarting will hear roughly the same songs! If I've a 152 playlist I'd like to hear all, not just some! I had this problem with Spotify, my theory is you do this on purpose so i will upgrade..... No chance! I don't mind ads or using in shuffle mode, just let me hear ALL my songs! If you are aware of these issues as i read in other posts, why instead of doing nothing? Fix it! Also why tell people to unistall app or clear cache etc? The problems are your app not my phone... Bloody annoying!
Userlevel 7
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I only just rejoined, using a 152songs/10 hour playlist as a experiment today, why have i only heard less than a third of this playlist? Keeps repeating songs. I heard mumford and sons the cave 4 times, princes songs the same and one song 3 times! Twice in an hour! If i stopped it to take the dog out, on restarting will hear roughly the same songs! If I've a 152 playlist I'd like to hear all, not just some! I had this problem with Spotify, my theory is you do this on purpose so i will upgrade..... No chance! I don't mind ads or using in shuffle mode, just let me hear ALL my songs! If you are aware of these issues as i read in other posts, why instead of doing nothing? Fix it! Also why tell people to unistall app or clear cache etc? The problems are your app not my phone... Bloody annoying!

If you stop and restart, it would restart everything again so naturally some songs would play again. If you play it uninterruptedly, all songs from the playlist should eventually play.
when shuffling my songs, in my Favorited set of songs it will only play specific songs. like "enter sandman" by metallica. ive herd this song, along with others multiple times and ive never herd some of the other songs ive liked. in the playlist theirs probably 500 tracts. and only 80ish get played. like i liked about 15 twenty one piolet songs. and ive never herd a single one while in the free shuffle mode. but herd some songs multiple repeated times.and ive been using deezer for ages. still love the service but this problem is really anying to people who use deezer alot. many thanks!😀
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@rk31 Are you using the feature on browser or on the mobile app?
Any update on "Shuffle my music"? For me, it generates the exact same playlist every time. I tried it in the desktop beta app as well as on the android phone app. I tried emptying the smart cache and restarting the app, but no success. I have liked 15 playlists and no albums (I guess it still doesn't work with the artists...) but does that explain the fact that I get the exact same 49 songs every time I try to "shuffle my music"?

Edit: I have a Premium+ subscription.
Userlevel 7
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Any update...

Edit: I have a Premium+ subscription.


Hi there, that is strange. I could see in your account that you have an old version of our app. Could you please update it in the Playstore and try again?

Hi there, that is strange. I could see in your account that you have an old version of our app. Could you please update it in the Playstore and try again?


Ok, Android app is up to date. When shuffling my music there was a new list of songs, yay! BUT, whenever I close the app, restart it and shuffle my music again, the exact same list of songs comes up. Same thing happens on the desktop beta app. So basically, it is a different set of songs than before the update, but I keep getting the very same songs every time I try "shuffle my music".
Userlevel 7
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Hi there, that is strange. I could see in your account that you have an old version of our app. Could you please update it in the Playstore and try again?


Ok, Android app is up to date. When shuffling my music there was a new list of songs, yay! BUT, whenever I close the app, restart it and shuffle my music again, the exact same list of songs comes up. Same thing happens on the desktop beta app. So basically, it is a different set of songs than before the update, but I keep getting the very same songs every time I try "shuffle my music".


Hi there, Thanks for the details. How many tracks to you have in your favourites? And how many playlists and albums do you have in your library? Would you mind uploading screenshots of 3 different attempts for shuffle my music on your Android device?
Hi,

Also feedback from my side: I was so glad about this 'Shuffle my music' feature because I expected to be able to mix my favorite songs, my albums and the other playlists from Deezer editors I subscribed to.
But like the others mentioned, this 'feature' played some songs so frequently that I am in real danger to dislike my own favorite songs, which is crazy!!
Currently I created a big list with favorite songs + all my albums + some Deezer playlists I like and I shuffle this list and I'm much more happier! But I'm very angry I had to do this when I should have used 'Shuffle my music' feature!!
Conclussion: I don't like using 'Flow' and 'Shuffle my music' because they play some songs much too frequently while never playing many other songs (even from my favorites, which is totally strange)!
The new 'improvement' with more variations of Flow is also stupid in my opinion, I already use mixes for this (Pop, Metal, etc) and they work well. Flow is a great idea, but have only one Flow and make it well!
Userlevel 1
Hello,
I have the same issue of "Shuffle my music" limiting the choice of the music it will play to a few playlists of mine (I've counted only 12, currently). And always the same ones, day after day, and same behaviour on my iphone app, on the web on MAC, on the app on MAC and on the web on Windows. Then many of my playlists are never used in the Shuffle.
It is really too bad.
Please try to fix this, as I'm a great fan of shuffle playing.
Userlevel 7
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Hi there, sorry about that. I have had information from the devs that they are changing the way the music is selected. We can only ask for some patience at this point and thank your for your feedback!
Userlevel 1
Great news. Let’s wait then.
Thank you for your answer.
Just responding that I’ve got the same problem.

It it happened a few days ago, before that it was a whole lot less.

My solution:

i started shuffling my favorites instead of all my music
Same Here, Tried Desktop Client, App and website.

When I click on "Shuffle", It just plays the shuffle list without restarting it. I also tried to clear SmartCache (which is shared between the clients).

I can still shuffle my favorite songs list, better than nothing I guess

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