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Guitar Hero
Dec 17, 2024 5:48 AM UTC
Answered

No search option downloaded music offline

Why is the search function not available on downloaded music anymore when offline on IPhone app?

Hitmaker
Dec 19, 2024 9:13 AM UTC

That’s such a bummer! The search option is super handy, especially for offline music. Sometimes, app updates change features unexpectedly. Have you tried checking if there’s a setting to enable offline search, or maybe reinstalling the app to see if it helps? It could also be worth reaching out to their support team to see if this is a bug they’re aware of. Let us know if you find a fix!

6 replies

Hitmaker
Dec 19, 2024 9:13 AM UTC

That’s such a bummer! The search option is super handy, especially for offline music. Sometimes, app updates change features unexpectedly. Have you tried checking if there’s a setting to enable offline search, or maybe reinstalling the app to see if it helps? It could also be worth reaching out to their support team to see if this is a bug they’re aware of. Let us know if you find a fix!

Guitar Hero
Dec 30, 2024 9:33 PM UTC

Hi
Thanks for your message and input. For the moment, Deezer support team can’t help me. They suggested I shall reinstall the app. But this wasn’t a good idea as my downloaded music vanished!!! They must have changed something in the app, hopefully it can be reinstated because it’s a key feature.

Rising Star
Jan 3, 2025 10:22 AM UTC

Same issue here. Offline music menu seems to have changed and search has disappeared, probably happened when they added the “feature” of suggested downloads last month. Also the order of downloaded albums is random and cannot be changed

Guitar Hero
Jan 5, 2025 4:08 PM UTC

Heard from Deezer and they say ‘option is not available anymore’.
And that’s it! Not even a comment in the line of ´as it’s a key feature for you, we will look at reinstating it’. Not very customer friendly Deezer! They take us for granted!

And WznOwen good point on the order of downloaded albums ! I hadn’t noticed. Will revert to Deezer as this isn’t satisfactory.

Rising Star
Jan 9, 2025 10:30 AM UTC

Is there perhaps a way to mark this topic as unanswered again? The issue hasn’t been solved yet, there is still no search option in the downloads section (and the list is also still unsorted)

Leonídia.Deezer
Community Manager
Community Manager
Jan 10, 2025 2:50 PM UTC

Hello ​@Stephane Ferry  ​@domainesia ​@WznOwen! So, the search feature for downloaded music was removed in the latest update.

Now, your downloaded playlists are organized by the most recently added songs.

Let me know if you have any other questions!