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Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?
Rudi
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  • Rudi
  • The Godfather
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DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

532 replies

I
Rank

This album was available and suddenly I cant listen to it anymore. It is a great album with fantastic sound. This weekend I tried to listen to it and I couldn’t. This type of things keep happening with Deezer where an Album works today and not tomorrow.

 

It has happened to me before with other albums. What is the situation now with this Saavedra album 

G
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Hey! Say! Jump have a empty profile https://www.deezer.com/en/artist/15119451

G
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 the album is missing song 13 which is unavailable in my country,do something

Rudi
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Thanks for all the feedback @hpguru @golexa @mauditporc :relaxed:

Hey @IvanE could we please have the artist profile link on Deezer?

M
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I was missing the album “In today already walks tomorrow” by “sleepmakeswaves”. Most of this artist’s catalogue is already on Deezer, so I’m guessing they just missed to upload this album? Thanks for considering!

It’s not just about missing few releases, but they are sometimes not having rights for it.

Is it available on any other service in your country?

Many labels does not release all releases globally. You just need to wait.

I often contact the label, sometimes they clear the rights, sometimes they are helpless…

I think it depends, I think Deezer pays off great, I hope it changes in future.

It looks to be available on youtube music, so my best guess is more it’s ommission rather than a rights issue? But of course no expert, I’m just a consumer who is into some fairly non-mainstream stuff so every now and then I run into these types of things :)

G
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The BMG Band and albums don’t exist anymore, just wondering if it will come back? We loved listening to those!!
 

also there is Colin Buchanan music on here but none of his newer albums, is there any plan of updating this? 

Jaime.
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Hey @GGs please check the info above in this page in order to understand why the music of certain artists might no be available in our platform.
You can always add that music to your music library as an Mp3 following the instructions on this link: https://support.deezer.com/hc/en-gb/articles/115004221605-Uploading-MP3s-to-Deezer
Thanks :)

S
Rank

This album is not foll. Only 98 track of 100. Why?

H
Userlevel 7
Badge +6

This album is not foll. Only 98 track of 100. Why?

Good day.

Not all music is licensed for streaming on Deezer or other portals.

This said some tracks of album may be not available for a playback.

I think, without even opening album, the DJ mixes may be not available as usual.

I hope you can find few tracks more to listen on Deezer, thanks for being a part!

Sorry for any inconveniences.

Z
Rank

Hello! Just wanted to bring into attention that majority of the songs from the Love Poem EP by IU isn't available on Deezer (specifically, it’s in the catalogue but not available for playback in the US/CA/UK/etc.) The only song available, is one of the title tracks, Love Poem (which was a pre-release song).

Since the EP is available on all other streaming platforms, I emailed the talent agency and distribution agency for the artist (EDAM Entertainment and Kakao Entertainment), and they have mentioned that it isn’t their intent to block the album in any specific region. So, I’m hoping you can forward this feedback to the proper team so they could investigate and further work with the labels in question! Below, I have attached a screenshot of the Deezer desktop app’s 100% Artist playlist showing some of the greyed-out songs from the album. Thanks!

1 Attachment
S
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Na Spotify je album celé. I jinde. Mrzí mi to, protože se mi deezer líbí.

 

arka_diy
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hello again! is it possible you could add BLACKPINK's song ‘SO HOT (THE BLACKLABEL Remix)’

to Deezer and LOOΠΔ's album ‘[X X]’ as all that’s their only album not on Deezer (#, [+ +], 12:00 are all on Deezer)

H
Userlevel 7
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Na Spotify je album celé. I jinde. Mrzí mi to, protože se mi deezer líbí.

Sorry to hear that.

Spotify may cleared rights for full album.

Please ask their content team to upload missing parts of this album here:

https://support.deezer.com/hc/en-gb/requests/new

They have dedicated Request content option on that form.

Sorry for the any inconveniences caused.

Макс Синєгуб
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I want to see on Deezer next artists. Its real?

 

Я так думаю
Брем Стокер
П@п@ Карло (Папа Карло)
BAndurbaND
Широко Закриті Очі (ШиЗО)
Кораллі
МПТРИ
Пиип На Лиип

J
Rank

Hi, Deezer Support Team

I found out Daniel Caesar’s Streetcar song isn’t available on Deezer, coming from Apple Music to Deezer, this is a bit of a surprise as it’s available there. Going by your suggestions, since he’s not an upcoming artist, I can’t possibly message him to add the song here. I would really appreciate it if you make the song available.

Kind regards. 

Макс Синєгуб
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I dont found “БадлоV” too...(

Rudi
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Hi there @Макс Синєгуб @Jennie.Dan @arka_diy @Stanislav.Toman @Zunn 

Thank you for all your feedback, I've forwarded your comments on!

Z
Rank

Thanks @Rudi for helping us out!

Just wanted to bring attention to one more missing album that recently disappeared from the catalogue. It’s available in every region on other platforms. 

 

Hotel del Luna (Original Television Soundtrack) - Various Artists (album comes in 13 separate parts)
 

Here’s a playlist on Spotify containing all the songs missing.

Hotel Del Luna - Original Television Soundtrack (OST) - playlist by ghbln | Spotify

 

 

Макс Синєгуб
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I can't find “Wideнь” :slight_frown:

E
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Just in general, could there be a process for requesting catalog besides posting a comment on this thread? It feels haphazard. Secondly, I would like to find The Beat—Special Beat Service in the catalog. Especially with the passing of Ranking Roger this year.

 Many thanks for a fine service🦓

C
Rank

PLEASE ADD EMINEM, MARSHALL MATHERS LP TOUR EDITION HAS THE EXPLICIT VERSION OF THE KIDS, you have all of his other albums so don’t know why that is missing 

H
Rank

Here’s a list of albums I’ve noticed that were missing from Deezer (USA). It isn’t surprising that all of these releases are from Universal Music and that maybe WMG has something to do with this (competition pov) since somehow most of their albums are available instead of their main competitor. It looks to me that way. 
 

Mariah Carey - Memoirs of an Imperfect Angel (courtesy of Def Jam)  

Garbage - Garbage (1995 album) and Beautifulgarbage (courtesy of Interscope) 

Keyshia Cole - Just Like You (courtesy of Geffen) 

Mary J. Blige - No More Drama (2001 version) (courtesy of Geffen)

Sheryl Crow - 1996 album (courtesy of Interscope/UMe)

Gwen Stefani - The Sweet Escape (Explicit Version) (courtesy of Interscope)

No Doubt - Tragic Kingdom and Rock Steady (courtesy of Interscope) 

OneRepublic - Native (courtesy of Interscope) 

Shiny Toy Guns - We Are Pilots (courtesy of Motown) 

Lifehouse - No Name Face (courtesy of Geffen)

Orianthi- Believe (II) (2010) (courtesy of Geffen) 

Макс Синєгуб
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“Will & The High Rollers” - where?

J
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why Deezer don't have "Towers of faith" music from roger Waters?

Harmonie
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Userlevel 6

So far none of my requested tracks have been released to Deezer. Any explanation for this? Should I even bother asking for tracks that aren't currently available in Deezer?

Anyways I try again. I want these albums (screenshot) by the artist "Robert L. Euvino" to be released in Deezer. They are available in both YouTube Music and Spotify. Surprise me Deezer and release a request for once :)

 

 

https://www.deezer.com/de/profile/3747571682 https://music.youtube.com/channel/UC5-tQKTTF3XuiOY2XmJLNAg?feature=share https://www.last.fm/de/user/Hyperboraeer

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